HP 3000 Manuals

Phase 9: Reviewing the Action Summary Report [ HP Predictive Support User's Guide For HP 3000 Series 900 ] MPE/iX 5.0 Documentation


HP Predictive Support User's Guide For HP 3000 Series 900

Phase 9:  Reviewing the Action Summary Report 

Review the Action Summary Report that is automatically generated after
the first run.

   1.  Review the Action Summary Report, paying particular attention to
       the different event messages.  See Chapter 6 for a description of
       the report and its content.

   2.  For the first run, look for significant event messages that are
       preceded by INFORMATIONAL (RC), WARNING, and WARNING (RC) since
       these are messages indicating a potential problem.  You may
       resolve these messages by

          *   Diagnostics

          *   Reproducing the problem to determine the cause.

          *   Calling the HP Response Center.

       _________________________________________________________________ 

       NOTE  This is a critical step in completing the process.  The
             Action Summary Report from the first run contains the only 
             record of events from the first run.  Remember that first
             run events (for example, all INFORMATIONAL (RC) and  WARNING
             (RC) messages) are not transmitted to the HP Response
             Center.

       _________________________________________________________________ 

   3.  For subsequent runs, resolve those event messages preceded by a
       WARNING or WARNING (RC).



MPE/iX 5.0 Documentation