HP 3000 Manuals HP 3000 Manuals
Phase 3: Configuring the Remote Console
You need to configure and enable the remote console so the HP Response
Center can perform remote diagnostics when required while ensuring that
HP Predictive Support dialout capability is properly reinstated.
Configuring the Port
This section applies to all systems. After completing it, if you are
configuring the remote access port on the LAN console card, refer to the
next section, "Configuring the LAN console Card Port".
Configure the remote access port so the remote (parallel) console allows
the HP Response Center direct hard-console control during a dialin
session. See Figure 3-2 for a sample dialogue of the configuration.
1. Place the Key Switch in the "Enable" position. The HP 9X7 does
not have a key switch.
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NOTE On 95X and 96X machines, the key switch is on the operator
panel located on the top, right side of the machine. On
92X, 93X, and 94X machines, the key switch is located behind
the small door on the front of the machine at the bottom.
To open this door, grasp the "ears" at each side and pull
down.
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2. Press Ctrl B at the local console. This displays the CM> prompt.
3. Type ca.
4. Type y.
5. Type the number that corresponds to the modem speed (bit rate).
If you are prompted for the protocol and you are in the United
States or Canada, type 1 for Bell as the protocol.
6. Type h.
7. Type the system identification. The system identification must be
blank.
8. Type er.
9. Type y to the question, Do you wish to change the configuration?
Y/N.
10. Type e to the remote CS (Copy Screen) command question:
Select the new setting (E = enabled, D = disabled):
This prompt only displays for some systems.
11. Type m to the question, Select the new setting (S=single,
M=multiple):
12. Type a password. (A password is recommended but not required.)
13. Type the number of times an incorrect password can be entered to
the question,
Current password fault limit:
This displays the following:
New remote console access configuration:
Mode: Multiple
password: (provided)
password faults: (provided)
The status line at the bottom of the screen should display REMOTE:
enabled.
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| |
| |
| The shaded text and the Return symbol denotes responses to |
| the prompts. |
| |
| :Ctrl B |
| |
| CM> ca |
| |
| Current remote support modem port configuration: |
| |
| Bit rate XXXX bits/sec |
| Protocol: Bell |
| Rate Select/CCITT 111 High rate (ON) |
| System identification: YYY |
| |
| Do you wish to change the configuration? (Y/N): y Return |
| |
| Enter your change. <CR> retains the current value. |
| |
| Current bit rate is XXXX bits/sec. Select the new bit rate |
| (0=300, 1=1200, 2=2400, 3=4800, 4=9600, 5=19200): 2 Return |
| Current protocol is XXXXX. Select the new protocol. |
| (0=CCITT, 1=Bell, 2=CCITT_BIS):" 1 Return |
| Rate Select (CCITT 111) is currently High rate (ON). Choose the |
| new setting (H=high or ON, L=low or OFF): h Return |
| Current System identification: YYY |
| New system identification (limited to 1 to 23 displayable |
| characters or space for none): Return |
| |
| New configuration (takes effect at next remote connection): |
| |
| Bit rate 2400 bits/sec |
| Protocol: Bell |
| Rate Select/CCITT 111 High rate (ON) |
| System identification YYY |
| |
| CM> er Return |
| |
| Current remote console access configuration: |
| |
| Remote CS: Disabled |
| Mode: Multiple |
| Password: XXX |
| Password faults: 02 |
| |
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Figure 3-1. Configuring the Remote Console Access Port
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| |
| |
| Do you wish to change the configuration? (Y/[N]): y Return |
| Enter your changes. <CR> retains the current value. |
| |
| Remote CS command: Disabled |
| Select the new setting (E=enabled, D=disabled): e Return |
| Current mode: Multiple |
| Select the new setting (S=single, M=multiple): Return |
| Current Password: XXX |
| New password (1 to 18 displayable characters or space |
| if no password is to be required): xyz Return |
| Current password fault limit: 0 |
| New number of password faults (Range: 0-99 or space. |
| Space or 0 will permit unlimited password faults.) : 3 Return |
| |
| New remote console access configuration: |
| |
| Remote CS: Enabled |
| Mode: Multiple |
| Password: xyz |
| Password faults: 03 |
| |
| Remote console access is now enabled |
| |
| CM> dr Return |
| |
| Remote console access disabled. |
| |
| CM> co Return |
| |
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Figure 3-1. Configuring the Remote Console Access Port (Continued)
Disabling the Remote Console
It is critical that the remote console be disabled properly upon
completion of the remote support session. Improper disabling will
prevent HP Predictive Support from dialing out.
1. At the system console, type dr at the CM> prompt.
Remote console access has been disabled. The status line at the
bottom of LDEV 20 should read, "DISABLED." (HP Predictive Support
should now be able to dial out.)
2. Type co to return to normal console operation. Console messages
should now return to LDEV 20.
Configuring the LAN Console Card Port
For 9X7 systems with the LAN console card, make sure the datacomm port on
the LAN console card is configured. To verify whether the datacomm port
is configured or to configure it, see "Phase 8: Checking the Datacomm
Port Configuration" in Chapter 2.