Phase 4: Configuring the Modem [ HP Predictive Support User's Guide For HP 3000 Series 900 ] MPE/iX 5.0 Documentation
HP Predictive Support User's Guide For HP 3000 Series 900
Phase 4: Configuring the Modem
1. Set the modem switches for the selected configuration type.
(Table 3-3 and Table 3-4 list the switch settings for supported
modems by configuration type; Appendix C details how to set the
switches.)
2. Power the modem off and back on again.
3. Ensure that cable connections are securely in place. (See Table
3-2)
Table 3-2.
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| Cabling | Attach | Attach "Dataset" |
| (Cables should be Part Number 92219Q) | "Computer" | End to |
| | End to | |
---------------------------------------------------------------------------------------------
| Modem IS cabled through the Access Port | | |
| | | |
| (requires 2 cables) | | |
| Cable 1: | DTC | "Session Port" |
| | | access port |
| Cable 2: | "Remote Support | Modem |
| | Modem" access | |
| | port | |
---------------------------------------------------------------------------------------------
- Modem is NOT cabled through the Access Port - DTC - Modem -
---------------------------------------------------------------------------------------------
| Modem is cabled through LAN Console Port | LAN console | Modem |
| | port | |
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4. Plug the analog phone line into the appropriate jack on the back
of the modem (such as, "TELCO", "LineJack", "TEL LINE", or "TO
LINE").
5. Ensure that the DTR light, located on the front of the modem, is
on. (For the SupportLink, push the display button on the front
panel; an asterisk (*) should be displayed for DTR).
6. If the phone is available, attach it to the back of the modem and
dial the HP Response Center phone number.
a. If you receive a high-pitched tone, you have been connected
to the HP Response Center modem. Hang up.
b. If you do not receive a high-pitched tone, redial and/or
recheck the phone number you dialed, check cabling, and so
forth. Redial until you receive a high-pitched tone.
_________________________________________________________________
NOTE HP 37212B modems, upgraded HP 50759A modems, and modems used
with the LAN console port, do not have to be powered off.
You will need to dial in twice when using an upgraded HP
50759A.
_________________________________________________________________
7. If cabled for remote console access, verify that the remote
console is in a disabled state as follows:
a. Make sure the Key Switch is in the enable position except
on 9X7 systems.
b. Press Ctrl B at the hard console (such as LDEV 20). The
display line at the bottom of the screen should say,
DISABLED. If not, type dr to disable the remote console.
c. Type co to return to MPE.
Table 3-3. Settings for Modems Connected to a DTC
-------------------------------------------------------------------------------------------------
| Modem | Configuration | Configuration | Configuration |
| | Type 1 (Manual | Type 2 (Auto Dial) | [REV BEG]Type 3 |
| | Dial) | | |
-------------------------------------------------------------------------------------------------
| HP 50759A | X1, X2, X4: Down | S4, S8, X1, X4: Down | Do not use |
| | All others: Up | All others: Up See Note 2 | in this configuration. |
| See Note 1 | | | |
-------------------------------------------------------------------------------------------------
| HP 37212B | S3, S11, S12: Up (1) S3, S10, S11, S12: Up (1) | Do not use in |
| | All others: Down (0) | this configuration. |
| | | All others: Down (0) | |
-------------------------------------------------------------------------------------------------
| HP 37212A | All switches: Open | S10: Closed | S9: Closed |
| | | All others: Open | All others: Open |
-------------------------------------------------------------------------------------------------
| Hayes | CANNOT BE | S4, S6, S8, S10: Down | Do not use in this |
| Smartmodem | MANUALLY | All others: Up | configuration as this |
| 1200 | DIALED | | modem must always be |
| | | | powered off/on to enable |
| | | | the remote console.[REV END]|
-------------------------------------------------------------------------------------------------
| Support Link| Option 1: Code 3 | Option 1: Code 3 | Option 1: Code 3 |
| | Option 1: Code 2 | Option 1: Code 2 | Option 1: Code 2 |
| See Note 3 | Option 8: Code 2 | Option 8: Code 2 | Option 8: Code 1 |
| | Option 15: Code 2 | Option 15: Code 3 | Option 15: Code 2 |
| | Option 24: Code 2 | Option 16: Code 1 | Option 16: Code 2 |
| | | Option 22: Code 1 for pulse| Option 22: Code 1 for pulse|
| | | Option 22: Code 2 for tone | Option 22: Code 2 for tone |
| | | Option 22: Code 3 for | Option 22: Code 3 for |
| | | autoselect | autoselect |
| | | Option 24: Code 2 | Option 24: Code 2 |
-------------------------------------------------------------------------------------------------
| Support | Option 1: Code 3 | Option 1: Code 3 | Option 1: Code 3 |
| Link II | Option 1: Code 2 | Option 1: Code 2 | Option 1: Code 2 |
| | Option 8: Code 2 | Option 8: Code 2 | Option 8: Code 1 |
| See Note 4 | Option 15: Code 2 | Option 15: Code 3 | Option 15: Code 2 |
| | | Option 16: Code 1 | Option 16: Code 2 |
| | | Option 22: Code 1 for | Option 22: Code 1 for |
| | | autoselect | autoselect |
| | | Option 22: Code 2 for tone | Option 22: Code 2 for tone |
| | | Option 22: Code 3 for | Option 22: Code 3 for pulse|
| | | dialing | |
-------------------------------------------------------------------------------------------------
Table 3-4. Settings for Modems Connected to a LAN Console Card
-------------------------------------------------------------------------------
- Modem - Configuration Using the LAN Console Card -
-------------------------------------------------------------------------------
| HP 50759A | X1, X2, X4, S4, S8: Down |
| | All others: Up |
| See Note 1 | |
-------------------------------------------------------------------------------
| HP 37212B | S3, S11, S12: Up (1) |
| | All others: Down (0) |
-------------------------------------------------------------------------------
- HP 37212A - All switches: Open -
-------------------------------------------------------------------------------
- Hayes Smartmodem - S4, S8: Down -
-------------------------------------------------------------------------------
| Support Link | Option 1: Code 3 |
| | Option 1: Code 2 |
| See Note 3 | Option 8: Code 2 |
| | Option 15: Code 2 |
| | Option 16: Code 2 |
| | Option 22: Code 1 for pulse |
| | Option 22: Code 2 for tone |
| | Option 22: Code 3 for autoselect |
| | Option 24: Code 2 |
-------------------------------------------------------------------------------
| Support Link II | Option 1: Code 3 |
| | Option 1: Code 2 |
| See Note 4 | Option 8: Code 2 |
| | Option 15: Code 2 |
| | Option 16: Code 2 |
| | Option 22: Code 1 for autoselect |
| | Option 22: Code 2 for tone |
| | Option 22: Code 3 for pulse |
-------------------------------------------------------------------------------
NOTE [REV BEG]
1. The two sets of switches on the underside of the HP 50759A
modem are arbitrarily named S (with 8 switches) and X (with
4 switches). The internal jumper must be set to "DSR
follows OH." See the HP 50759A User's Manual.
2. If the HP 50759A modem has not been upgraded, settings for
Configuration Type 2 must be: S4, S6, S8, X4: Down; all
others: Up. See "Phase 4" in Chapter 2 on how to identify
an upgraded modem.
3. To allow remote console use with the SupportLink modem,
internal jumper W1 (located inside the modem, rear, far left
side) should connect the two pins furthest from the W1
label.
4. To allow remote console use with the SupportLink II modem,
internal jumper W1 (located inside the modem, rear, far left
side) should be set to position AA.
[REV END]
MPE/iX 5.0 Documentation