HP 3000 Manuals

Phase 2: Verifying the System Requirements [ HP Predictive Support User's Guide For HP 3000 Series 900 ] MPE/iX 5.0 Documentation


HP Predictive Support User's Guide For HP 3000 Series 900

Phase 2:  Verifying the System Requirements 

   *   The site must meet all of the requirements for electronic file
       transfer.  See "Phase 4:  Checking the Electronic File Transfer
       Requirements."

   *   There must be a DTC with a free port for the modem, accessible by
       the system, or a LAN console port.

   *   The system must have at least 100K sectors of free disk space for
       the installation; 75K sectors for daily operation.

       _________________________________________________________________ 

       NOTE  The "two disk drive" requirement applies to initial
             installations and update installations that are conducted
             outside of the IT (Installation Tape) process.

       _________________________________________________________________ 

   *   HP Predictive Support requires electronic file transfer capability
       to inform the HP Response Center of identified events, and should
       not be installed on systems where this is not allowed.

   *   The HP Response Center, with prior approval, must be allowed to
       dial into the system when remote diagnostics are required to
       resolve a problem.

System Impact and Performance 

HP Predictive Support runs as a system process under MPE/iX. It resides
in the PRED group of the SYS account (that is, PRED.SYS).

Its size and impact on the system are:

   *   Size of Software:  approximately 75K sectors, disk resident, but
       requires 100K sectors of free space at installation.

   *   Modem File Transfer Time:  rate is about 210 bytes per second at
       2400 baud.

          *   To the Response Center - approximately 1 - 5 minutes

          *   From the Response Center

                 *   2 to 3 minutes per ruleset download

                 *   1 to 3 minutes per code word transfer (plus up to an
                     additional five minutes may be required for code
                     word processing by RC Predictive)



MPE/iX 5.0 Documentation