HP 3000 Manuals HP 3000 Manuals
Common Problems Some problems relating to RJE/XL installation are not uncommon, for example, invalid software installations, version incompatibilities, insufficient MPE XL resources, corrupt configuration files, file system errors and procedural or user errors. In most cases such problems can be resolved by examining the circumstances surrounding the problem. Invalid Software Installation Run NMMAINT.PUB.SYS to get a listing of all software modules and their version IDs. Check that all required modules are present and that the first five characters of the version IDs (v.uu.ff fields) of these modules are the same within each subsystem. Finally, check the version IDs with the system status bulletin or other HP source to be sure the versions of software you have are supported by the MPE XL version you have. If a problem is found with any of these checks, you have an incorrect software version installed. Locate a known valid version of the suspect software (perhaps from one of your system backup tapes) and install it correctly. Version Incompatibilities Version incompatibilities between NMS software and other subsystem software are a possible problem. Run NMMAINT.PUB.SYS to get a listing of version IDs for NMS and for all of the NMS dependent subsystems. Locate the overall version IDs for NMS and for each subsystem. Compare the first five characters of these version IDs (v.uu.ff fields) with those listed as compatible with each other in the System Status Bulletin or other HP source. If a discrepancy is found, locate a known set of compatible software and install it. File System Errors A file system error may have occurred while attempting to access the configuration file. Try to access the configuration file under the same userid using NMMGR. Use the NMMGR error screen to determine the underlying FSERR. If possible, correct the problem and attempt to access the configuration file again. Procedural/User Errors The failure to follow the procedures identified in the RJE Programmer/User Reference Manual when activating a session or sending a job will generally generate an error message and will sometimes result in the failure of the attempted task. Host Access The RJE/XL program does not automatically return HASP messages from the host. You must initiate all replies from the host with an RJOUT. If you attempt to send a job to the host while it is attempting to send output, your efforts will be unsuccessful without any indication from the host as to the cause of failure. In addition, if you attempt to logon to a remote host ID that is already signed on, the attempt will be unsuccessful without any indication from the host as to the cause of the failure.