HP 3000 Manuals

SDLC Link Driver Error Messages [ SNA Link/iX Node Manager's Guide ] MPE/iX 5.0 Documentation


SNA Link/iX Node Manager's Guide

SDLC Link Driver Error Messages 

Listed below are the messages that are generated by the SDLC link driver.
Depending on the logging configuration for the SDLC Link subsystem, these
messages are logged to the console, to disk, or both.  The messages are
logged in this format:

     Linkname        = LinkName        Event Type     = EventType 
     Log Class       = LogClass          Location       = Location 
     Sublocation     = Sublocation        Error Code     = ErrorCode 
     State           = State             Cause Status   = CauseStatus 
     Error Actions   = ErrorActions 

(Note that LinkName is the same as the name of the node.)  If you must
submit an SR or call your Hewlett-Packard support contact, please copy
the error exactly as it appears on the operator's console; it will make
determining the cause of the problem easier.

The messages are listed below in numerical order according to ErrorCode.

1000         MESSAGE      The download file is too small.

             CAUSE        The download file PSISDLC0.PUB.SYS or
                          PSISDLC1.PUB.SYS is corrupt.

             ACTION       Replace the download file from your latest
                          system update tape.

             CAUSE        An incorrect version of the download file
                          PSISDLC0.PUB.SYS or PSISDLC1.PUB.SYS is
                          installed.

             ACTION       Check the version of the download file with
                          NMMAINT and call your Hewlett-Packard support
                          contact if it is incorrect.

--------------------------------------------------------------------------

1001         MESSAGE      The download file is too large.

             CAUSE        The download file PSISDLC0.PUB.SYS or
                          PSISDLC1.PUB.SYS is corrupt.

             ACTION       Replace the download file from your latest
                          system update tape.

             CAUSE        An incorrect version of the download file
                          PSISDLC0.PUB.SYS or PSISDLC1.PUB.SYS is
                          installed.

             ACTION       Check the version of the download file with
                          NMMAINT and call your Hewlett-Packard support
                          contact if it is incorrect.

--------------------------------------------------------------------------

1002         MESSAGE      No STEPs data structures are available.

             CAUSE        A catastrophic internal resource error was
                          found.

             ACTION       Write down the error information displayed on
                          the console, submit an SR, and call your
                          Hewlett-Packard support contact.

             CAUSE        The host system is transmitting data before the
                          HP 3000 sends a final bit in its frame to
                          relinquish control of the line.

             ACTION       Run the SNACONTROL STATUS command, and check the
                          Frames Retransmitted value in the link-level
                          status information (see chapter 6 of this
                          manual).  If the value is not zero, ensure that
                          the REPLYTO operand of the GROUP macro in the
                          IBM host's ACF/NCP generation is large enough to
                          account for all network delays.

--------------------------------------------------------------------------

1003         MESSAGE      An unknown interrupt type was received from
                          IO_Services.

             CAUSE        Unknown.

             ACTION       Write down the error information displayed on
                          the console, submit an SR, and call your
                          Hewlett-Packard support contact.

--------------------------------------------------------------------------

1004         MESSAGE      PSI fatal error, dinmode.

             CAUSE        The download file PSISDLC0.PUB.SYS or
                          PSISDLC1.PUB.SYS is corrupt.

             ACTION       Replace the download file from your latest
                          system update tape.

             CAUSE        Bad PSI hardware.

             ACTION       Your Hewlett-Packard support contact will have
                          to run diagnostics on the PSI.

--------------------------------------------------------------------------

1005         MESSAGE      PSI fatal bus error.

             CAUSE        The download file PSISDLC0.PUB.SYS or
                          PSISDLC1.PUB.SYS is corrupt.

             ACTION       Replace the download file from your latest
                          system update tape.

             CAUSE        Bad PSI hardware.

             ACTION       Your Hewlett-Packard support contact will have
                          to run diagnostics on the PSI.
--------------------------------------------------------------------------

1006         MESSAGE      PSI fatal internal error.

             CAUSE        The download file PSISDLC0.PUB.SYS or
                          PSISDLC1.PUB.SYS is corrupt.

             ACTION       Replace the download file from your latest
                          system update tape.

             CAUSE        Bad PSI hardware.

             ACTION       Your Hewlett-Packard support contact will have
                          to run diagnostics on the PSI.

--------------------------------------------------------------------------

1007         MESSAGE      Unknown PSI fatal error.

             CAUSE        The download file PSISDLC0.PUB.SYS or
                          PSISDLC1.PUB.SYS is corrupt.

             ACTION       Replace the download file from your latest
                          system update tape.

             CAUSE        Bad PSI hardware.

             ACTION       Your Hewlett-Packard support contact will have
                          to run diagnostics on the PSI.

--------------------------------------------------------------------------

1008         MESSAGE      The PSI received less data from your HP system
                          than it expected.

             CAUSE        Unknown.

             ACTION       Write down the error information displayed on
                          the console, submit an SR, and call your
                          Hewlett-Packard support contact.

--------------------------------------------------------------------------

1009         MESSAGE      The PSI received more data from your HP system
                          than its internal buffers could handle.

             CAUSE        Unknown.

             ACTION       Write down the error information displayed on
                          the console, submit an SR, and call your
                          Hewlett-Packard support contact.

--------------------------------------------------------------------------

1010         MESSAGE      The PSI Received a bad command from the driver.

             CAUSE        Unknown.

             ACTION       Write down the error information displayed on
                          the console, submit an SR, and call your
                          Hewlett-Packard support contact.

--------------------------------------------------------------------------

1011         MESSAGE      PSI received a bad DMA command from the driver.

             CAUSE        Unknown.

             ACTION       Write down the error information displayed on
                          the console, submit an SR, and call your
                          Hewlett-Packard support contact.

--------------------------------------------------------------------------

1012         MESSAGE      Unknown PSI module dependent hard error.

             CAUSE        Unknown.

             ACTION       Write down the error information displayed on
                          the console, submit an SR, and call your
                          Hewlett-Packard support contact.

--------------------------------------------------------------------------

1013         MESSAGE      The PSI detected a bad length count during
                          download.

             CAUSE        The download file PSISDLC0.PUB.SYS or
                          PSISDLC1.PUB.SYS is corrupt.

             ACTION       Replace the download file from your latest
                          system update tape.

             CAUSE        An incorrect version of the download file
                          PSISDLC0.PUB.SYS or PSISDLC1.PUB.SYS is
                          installed.

             ACTION       Check the version of the download file with
                          NMMAINT and call your Hewlett-Packard support
                          contact if it is incorrect.

--------------------------------------------------------------------------

1014         MESSAGE      PSI detected a bad checksum during download.

             CAUSE        The download file PSISDLC0.PUB.SYS or
                          PSISDLC1.PUB.SYS is corrupt.

             ACTION       Replace the download file from your latest
                          system update tape.

             CAUSE        An incorrect version of the download file
                          PSISDLC0.PUB.SYS or PSISDLC1.PUB.SYS is
                          installed.

             ACTION       Check the version of the download file with
                          NMMAINT and call your Hewlett-Packard support
                          contact if it is incorrect.

--------------------------------------------------------------------------

1015         MESSAGE      PSI received download blocks out of sequence.

             CAUSE        The download file PSISDLC0.PUB.SYS or
                          PSISDLC1.PUB.SYS is corrupt.

             ACTION       Replace the download file from your latest
                          system update tape.

             CAUSE        An incorrect version of the download file
                          PSISDLC0.PUB.SYS or PSISDLC1.PUB.SYS is
                          installed.

             ACTION       Check the version of the download file with
                          NMMAINT and call your Hewlett-Packard support
                          contact if it is incorrect.

--------------------------------------------------------------------------

1016         MESSAGE      Attempt to download to a bad card address.

             CAUSE        The download file PSISDLC0.PUB.SYS or
                          PSISDLC1.PUB.SYS is corrupt.

             ACTION       Replace the download file from your latest
                          system update tape.

             CAUSE        An incorrect version of the download file
                          PSISDLC0.PUB.SYS or PSISDLC1.PUB.SYS is
                          installed.

             ACTION       Check the version of the download file with
                          NMMAINT and call your Hewlett-Packard support
                          contact if it is incorrect.

--------------------------------------------------------------------------

1017         MESSAGE      PSI reported an undefined error during download.

             CAUSE        Unknown.

             ACTION       Write down the error information displayed on
                          the console, submit an SR, and call your
                          Hewlett-Packard support contact.
--------------------------------------------------------------------------

1018         MESSAGE      PSI detected a severe internal error.

             CAUSE        Unknown.

             ACTION       Write down the error information displayed on
                          the console, submit an SR, and call your
                          Hewlett-Packard support contact.

--------------------------------------------------------------------------

1019         MESSAGE      PSI detected a severe error on the backplane.

             CAUSE        Unknown.

             ACTION       Write down the error information displayed on
                          the console, submit an SR, and call your
                          Hewlett-Packard support contact.

--------------------------------------------------------------------------

1020         MESSAGE      PSI reported an unknown severe error type.

             CAUSE        Unknown.

             ACTION       Write down the error information displayed on
                          the console, submit an SR, and call your
                          Hewlett-Packard support contact.

--------------------------------------------------------------------------

1023         MESSAGE      Unable to obtain IODC information from
                          IO_GET_MODULE_REC during initialization.

             CAUSE        Unknown.

             ACTION       Write down the error information displayed on
                          the console, submit an SR, and call your
                          Hewlett-Packard support contact.

--------------------------------------------------------------------------

1024         MESSAGE      Unsupported module type in IODC.

             CAUSE        Bad PSI hardware.

             ACTION       Your Hewlett-Packard support contact will have
                          to run diagnostics on the PSI.

             CAUSE        Wrong path name in NMMGR.

             ACTION       Use NMMGR or the configuration file critical
                          summary to verify that the configured Physical
                          Path is correct.

             CAUSE        Wrong card type.

             ACTION       Verify that the target card is a PSI card.

--------------------------------------------------------------------------

1025         MESSAGE      Unsupported software model in IODC.

             CAUSE        Bad PSI hardware.

             ACTION       Your Hewlett-Packard support contact will have
                          to run diagnostics on the PSI.

             CAUSE        Wrong path name in NMMGR.

             ACTION       Use NMMGR or the configuration file critical
                          summary to verify that the configured Physical
                          Path is correct.

             CAUSE        Wrong card type.

             ACTION       Verify that the target card is a PSI card.

--------------------------------------------------------------------------

1026         MESSAGE      Incompatible software version in IODC.

             CAUSE        The version of the PSI is not compatible with
                          this driver.

             ACTION       Write down the error information displayed on
                          the console, submit an SR, and call your
                          Hewlett-Packard support contact.

--------------------------------------------------------------------------

1027         MESSAGE      PSI did not return to a ready state after a
                          reset was issued.

             CAUSE        Bad PSI hardware.

             ACTION       Your Hewlett-Packard support contact will have
                          to run diagnostics on the PSI.

--------------------------------------------------------------------------

1028         MESSAGE      A call to IO_CONFIG_INT failed during driver
                          initialization.

             CAUSE        Unknown.

             ACTION       Write down the error information displayed on
                          the console, submit an SR, and call your
                          Hewlett-Packard support contact.

--------------------------------------------------------------------------

1030         MESSAGE      PSI register test failed during PSI
                          initialization.

             CAUSE        Bad PSI hardware.

             ACTION       Your Hewlett-Packard support contact will have
                          to run diagnostics on the PSI.

--------------------------------------------------------------------------

1031         MESSAGE      User attempted PSI register access failed.

             CAUSE        Bad PSI hardware.

             ACTION       Your Hewlett-Packard support contact will have
                          to run diagnostics on the PSI.

--------------------------------------------------------------------------

1032         MESSAGE      User invoked dump caused the driver to fail.

             CAUSE        The driver was manually instructed to dump via
                          diagnostic utilities, but the driver had not
                          encountered previous errors.

             ACTION       If the dump was taken as a snapshot of a
                          problem, call your Hewlett-Packard support
                          contact, and save the dump file to show to the
                          HP person.

--------------------------------------------------------------------------

1033         MESSAGE      Dump-sequence failure.

             CAUSE        The dump module WANDMPSURRVERS is missing.

             ACTION       Run NMMAINT to verify that the dump module is
                          present.

             CAUSE        The driver encountered an error while trying to
                          produce a dump.  The driver has unlocked itself
                          and reported to upper levels the error which
                          originally caused the dump attempt; these levels
                          will now destroy the driver.  Any dump file
                          produced is probably incomplete.

             ACTION       Write down the error information displayed on
                          the console, submit an SR, and call your
                          Hewlett-Packard support contact.

--------------------------------------------------------------------------

1034         MESSAGE      An input message is being ignored.

             CAUSE        A message received by the driver was not
                          recognized or processing of it could not begin.
                          It also is possible the source port is not
                          operating with the required capabilities.  The
                          message was logged and dropped.

             ACTION       The diagnostic system log file should contain a
                          partial image of the ignored message.  Write
                          down the information from this log file as well
                          as the error information displayed on the
                          console, submit an SR, and call your
                          Hewlett-Packard support contact.

--------------------------------------------------------------------------

1035         MESSAGE      No TAB data structures available.

             CAUSE        Top-plane Activity Block (TAB) internal data
                          structures are used whenever the driver tries to
                          start new hardware activity.  A limited number
                          of these data structures are available.
                          Unexpected use of an incorrect port and
                          subqueues might have created excessive pending
                          hardware activity.  This problem can also occur
                          if a buffer manager buffer could not be
                          obtained.

             ACTION       Unsupported programs must not contact the driver
                          through incorrect subqueues.  This problem
                          should produce a dump.  Keep the dump file along
                          with the error information displayed on the
                          console, call your Hewlett-Packard support
                          contact, and submit an SR.

--------------------------------------------------------------------------

1036         MESSAGE      Download file is incorrect for this driver.

             CAUSE        The hardware was successfully downloaded, but
                          the downloaded code is for a different driver.
                          A download file might have been incorrectly
                          renamed to have the name of the file expected by
                          the driver, or your download file or installed
                          driver might be extremely old and not matched.

             ACTION       Run NMMAINT to verify the version of the
                          download file (PSISDLC0.PUB.SYS or
                          PSISDLC1.PUB.SYS) and driver (WANSDLCVERS). If
                          the file is incorrect, try to restore a copy
                          from a system backup tape.  If this does not
                          solve the problem, you might have to update your
                          system and download file.  Call your
                          Hewlett-Packard support contact.

--------------------------------------------------------------------------

1037         MESSAGE      Download file is too old for this driver.

             CAUSE        The hardware was successfully downloaded, but
                          the revision of the download file cannot be used
                          with the version of the corresponding installed
                          driver because their interfaces are
                          incompatible.

             ACTION       Ensure that the latest download file
                          (PSISDLC0.PUB.SYS or PSISDLC1.PUB.SYS) was
                          restored during a recent system update.  If not,
                          try restoring the file from a system backup
                          tape.  If this does not solve the problem, you
                          might have to update your system and download
                          file.  Call your Hewlett-Packard support
                          contact.

--------------------------------------------------------------------------

1038         MESSAGE      Unable to obtain a buffer manager buffer.

             CAUSE        Terminating user programs have not freed buffers
                          or buffer pools they were using.

             ACTION       Warmstart the system and correct the user
                          programs.

             CAUSE        Some other process has obtained buffers reserved
                          for use by the driver while the driver was
                          trying to initialize itself.

             ACTION       Try restarting the driver.  If repeated link
                          restarts fail, a system dump will be required.
                          Call your Hewlett-Packard support contact.

--------------------------------------------------------------------------

1039         MESSAGE      Unable to release a buffer manager buffer.

             CAUSE        The driver tried to free memory that the buffer
                          manager did not recognize as a valid buffer
                          because of a driver problem or memory data
                          corruption.  Also, a problem somewhere might
                          have caused the driver to try to free a buffer
                          that was not in use.

             ACTION       A system dump will probably be required.  Call
                          your Hewlett-Packard support contact.

--------------------------------------------------------------------------

1040         MESSAGE      Unable to obtain an I/O Services timer.

             CAUSE        A call to obtain a timer resource returned in
                          error.  Too many timers might be in use.

             ACTION       If you suspect your system might be low on timer
                          resources because of heavy loading, try
                          restarting the link later.  If repeated attempts
                          fail, try warmstarting your system.  If the
                          problem continues, a system dump will be
                          required.  Call your Hewlett-Packard support
                          contact.

--------------------------------------------------------------------------

1041         MESSAGE      Unable to reset an I/O Services timer.

             CAUSE        The system rejected an attempt by the driver to
                          reset a timer supposedly owned by the driver.
                          Memory data corruption might have occurred.

             ACTION       Write down the error information displayed on
                          the console, submit an SR, and call your
                          Hewlett-Packard support contact.

--------------------------------------------------------------------------

1042         MESSAGE      Unable to release an I/O Services timer.

             CAUSE        The driver tried to free a timer that was not
                          recognized by the system as a valid timer.
                          Memory data corruption might have occurred.

             ACTION       Write down the error information displayed on
                          the console, submit an SR, and call your
                          Hewlett-Packard support contact.

--------------------------------------------------------------------------

1043         MESSAGE      Unable to obtain an I/O Services message frame.

             CAUSE        The driver could not obtain a reply message
                          frame from the source port of a newly-arrived
                          request message, or from a transport port in the
                          case of a driver-detected asynchronous event.
                          If the system is operating well otherwise,
                          modules trying to communicate with the driver
                          might not be operating with the required
                          capabilities.

             ACTION       Write down the error information displayed on
                          the console, submit an SR, and call your
                          Hewlett-Packard support contact.

--------------------------------------------------------------------------

1044         MESSAGE      Unable to send an I/O Services message to
                          another process.

             CAUSE        A call to the system message send routine
                          returned in error.  The destination port might
                          belong to a process that no longer exists or is
                          not operating with the required capabilities.

             ACTION       Write down the error information displayed on
                          the console, submit an SR, and call your
                          Hewlett-Packard support contact.

--------------------------------------------------------------------------

1045         MESSAGE      Unable to release an I/O Services message frame.

             CAUSE        A call to the system message freeing routine
                          returned in error.  The port might belong to a
                          process that no longer exists or is not
                          operating with the required capabilities.  Also,
                          the message frame might not have been recognized
                          by the system as a valid message frame.

             ACTION       Write down the error information displayed on
                          the console, submit an SR, and call your
                          Hewlett-Packard support contact.

--------------------------------------------------------------------------

1046         MESSAGE      Attempt to find I/O Services message on port
                          failed.

             CAUSE        The system rejected an attempt by the driver to
                          locate message frames on its own port.  Memory
                          data corruption might have occurred.

             ACTION       Write down the error information displayed on
                          the console, submit an SR, and call your
                          Hewlett-Packard support contact.

--------------------------------------------------------------------------

1047         MESSAGE      Attempted impossible state after a request or
                          completion.

             CAUSE        The driver tried to enter a state that it should
                          never be able to get into, and ceased
                          operations.  Memory data corruption, a driver
                          bug, or a problem with the execution priorities
                          of the driver or its hardware might exist.  The
                          hardware might also be confused.

             ACTION       This problem should produce a dump.  Keep the
                          dump along with the error information displayed
                          on the console, call your Hewlett-Packard
                          support contact, and submit an SR.

--------------------------------------------------------------------------

1048         MESSAGE      Driver notified of powerfail by system.

             CAUSE        The driver was notified that power returned
                          after a power failure of any duration.

             ACTION       The driver is not capable of recovering from
                          power failures, and modem connections were
                          probably lost.  Restart the link.

--------------------------------------------------------------------------

1049         MESSAGE      Request received when driver broken.

             CAUSE        The driver had to reject a request message
                          because it had previously stopped working for
                          another reason.  The rejected request cannot be
                          processed while the driver is not working.

             ACTION       Write down the error information displayed on
                          the console, submit an SR, and call your
                          Hewlett-Packard support contact.

--------------------------------------------------------------------------

1050         MESSAGE      Request received when driver dead.

             CAUSE        The driver received a request message during a
                          short time interval after shutdown completed,
                          but before the driver's port had been destroyed
                          by the system.  The driver should not be
                          receiving new requests after shutdown, and it
                          cannot successfully complete them.

             ACTION       If this problem occurs repeatedly, call your
                          Hewlett-Packard support contact.

--------------------------------------------------------------------------

1051         MESSAGE      Request received when hardware in bad state.

             CAUSE        The hardware was not ready to process a request
                          message that required hardware participation.

             ACTION       Retry the request at a later time.  If the
                          problem continues, call your Hewlett-Packard
                          support contact.

--------------------------------------------------------------------------

1052         MESSAGE      Not enough TARs available to process request.

             CAUSE        The driver could not obtain enough context
                          storage to begin processing a request, so the
                          request was rejected.  Unexpected use of
                          incorrect port subqueues might have created
                          excessive pending hardware activity.

             ACTION       Write down the error information displayed on
                          the console, submit an SR, and call your
                          Hewlett-Packard support contact.

--------------------------------------------------------------------------

1053         MESSAGE      Request received in invalid state.

             CAUSE        The driver received a sequencing message at the
                          wrong time.  This was a startup, shutdown, or
                          dump control message that arrived out of
                          sequence.

             ACTION       Write down the error information displayed on
                          the console, submit an SR, and call your
                          Hewlett-Packard support contact.

--------------------------------------------------------------------------

1054         MESSAGE      Unimplemented request received.

             CAUSE        The driver recognized a request message but the
                          feature it requested is not applicable to that
                          driver.  The message descriptor was known but
                          the message or its subfunction codes are not
                          implemented.

             ACTION       Call your Hewlett-Packard support contact and
                          explain what you were trying to do.

--------------------------------------------------------------------------

1055         MESSAGE      One or more do_bind config addresses is zero
                          (0).

             CAUSE        The path to the hardware might not be configured
                          correctly.

             ACTION       Use NMMGR or the configuration file critical
                          summary to ensure that the configured Physical
                          Path is correct for the slot the PSI is in.

             CAUSE        The physical path to the hardware might be
                          faulty, or a previously undetected hardware
                          failure might have occurred since system
                          startup.

             ACTION       Write down the error information displayed on
                          the console, submit an SR, and call your
                          Hewlett-Packard support contact.

--------------------------------------------------------------------------

1056         MESSAGE      Critical configuration message data is
                          incorrect.

             CAUSE        The configuration buffer that was passed to the
                          driver during startup was not correctly
                          formatted for the driver it was sent to.  That
                          driver did not find its own subsystem number in
                          the expected buffer field.

             ACTION       Run NMMAINT to verify that the software versions
                          between the driver (WANSDLCVERS) and module
                          configurator (WANMCVERS) are correct.  Also
                          check your configuration screens, and if
                          necessary, restore NMCONFIG.PUB.SYS from a
                          system backup tape.  If the problem continues,
                          call your Hewlett-Packard support contact.

--------------------------------------------------------------------------

1057         MESSAGE      Input buffer passed in a message is too small.

             CAUSE        Data was requested from the driver but the
                          length of the buffer specified in the request
                          was too small to accept all of the data.  The
                          driver is not capable of returning partial data.
                          The driver also imposes a minimum size limit on
                          trace buffers.

             ACTION       If the problem occurred when starting a trace,
                          try specifying a larger trace buffer size.  A
                          version mismatch between your driver
                          (WANSDLCVERS) and other supporting software
                          might exist; call your Hewlett-Packard support
                          contact.

--------------------------------------------------------------------------

1058         MESSAGE      Driver tracing is already off.

             CAUSE        The driver received a trace disable request when
                          tracing was already off.  The trace manager
                          module should not have passed the request to the
                          driver when tracing was off.

             ACTION       This is intended as a warning.  You do not have
                          to turn tracing off when it is not on.

--------------------------------------------------------------------------

1059         MESSAGE      Driver tracing is already on.

             CAUSE        The driver received a trace enable request when
                          tracing was already on.  The trace manager
                          module should not have passed the request to the
                          driver when tracing was on.  The driver does not
                          support altering the active trace level in this
                          way.

             ACTION       This is intended as a warning.  You cannot turn
                          tracing on when it is already on.
--------------------------------------------------------------------------

1060         MESSAGE      Bad download file address in configuration data.

             CAUSE        The memory address of an open download file must
                          be in a configuration buffer passed during
                          startup.  However, the driver found an address
                          of zero, which is an invalid address.  The
                          module configurator should not have sent the
                          configure message if it could not open the
                          download file.  Also, configuration buffer
                          formats might be mismatched.

             ACTION       Run NMMAINT to verify the versions of the driver
                          (WANSDLCVERS), module configurator (WANMCVERS),
                          and download file (PSISDLC0.PUB.SYS or
                          PSISDLC1.PUB.SYS). If the problem cannot be
                          solved by using this information, call your
                          Hewlett-Packard support contact.

--------------------------------------------------------------------------

1061         MESSAGE      Bad middle plane buffer pool in configuration
                          data.

             CAUSE        The buffer pool ID of a pool that is to be used
                          for read/write data communications line frames
                          must be in a configuration buffer passed during
                          startup.  However, the driver found an ID of
                          zero, which is an invalid ID. The transport
                          should not have invoked the module configurator
                          if the buffer pool could not be opened.  Also,
                          configuration buffer formats might be
                          mismatched.

             ACTION       See whether the transport reported any
                          initialization errors.  Run NMMAINT to verify
                          the versions of the driver (WANSDLCVERS), module
                          configurator (WANMCVERS), and download file
                          (PSISDLC0.PUB.SYS or PSISDLC1.PUB.SYS). If the
                          problem cannot be solved by using this
                          information, call your Hewlett-Packard support
                          contact.

--------------------------------------------------------------------------

1062         MESSAGE      Bad top plane buffer pool in configuration data.

             CAUSE        The buffer pool ID of a pool that is to be used
                          for PSI tracing and other internal I/O must be
                          in a configuration buffer passed during startup.
                          However, the driver found an ID of zero, which
                          is an invalid ID. The module configurator should
                          not have sent the configure message if the
                          buffer pool could not be opened.  Also,
                          configuration buffer formats might be
                          mismatched.

             ACTION       Run NMMAINT to verify the versions of the driver
                          (WANSDLCVERS), module configurator (WANMCVERS),
                          and download file (PSISDLC0.PUB.SYS or
                          PSISDLC1.PUB.SYS). If the problem cannot be
                          solved by using this information, call your
                          Hewlett-Packard support contact.

--------------------------------------------------------------------------

1063         MESSAGE      Timeout during startup.

             CAUSE        The driver startup timer expired between the
                          time the driver received its configure message
                          and the time it completed all hardware and
                          software startup.  The PSI is probably hung
                          because of a hardware failure, download bug, or
                          corrupt download data not otherwise found.
                          Though unlikely, it also is possible that
                          completions for driver requests were excessively
                          delayed due to heavy system loading.

             ACTION       The driver normally allows about 30 seconds for
                          all of startup.  On a heavily loaded system,
                          this problem might appear intermittently; try
                          restarting the link.  If the problem continues,
                          call your Hewlett-Packard support contact.

--------------------------------------------------------------------------

1064         MESSAGE      Timeout during selftest.

             CAUSE        The driver selftest timer expired between the
                          time the driver received its DO_BIND message and
                          the time the hardware completed selftest.  The
                          PSI probably failed selftest so badly it was
                          unable to report the selftest error.

             ACTION       The driver normally allows about 30 seconds for
                          selftest to complete.  Your PSI hardware is
                          probably not working.  Write down the error
                          information displayed on the console, submit an
                          SR, and call your Hewlett-Packard support
                          contact.

--------------------------------------------------------------------------

1065         MESSAGE      Local timer popped.

             CAUSE        This timeout should occur only if the PSI
                          hardware hangs because of a hardware failure or
                          a bug in the downloaded code.  The driver
                          solicited activity from the hardware "local
                          timeout" seconds ago, and that activity has
                          still not completed.  The driver has stopped the
                          hardware and requested a dump.

             ACTION       This problem should produce a dump.  Submit an
                          SR, keep the dump, and call your Hewlett-Packard
                          support contact.

--------------------------------------------------------------------------

1066         MESSAGE      Unknown driver problem.

             CAUSE        The driver detected an error, but did not say
                          what type of error was found.

             ACTION       Write down the error information displayed on
                          the console, submit an SR, and call your
                          Hewlett-Packard support contact.

--------------------------------------------------------------------------

2000         MESSAGE      Connect timer popped before any connection
                          established.

             CAUSE        The DCE's level 1 signals were never enabled.
                          Your cabling might be broken or improperly
                          installed, or your modem might be turned off or
                          broken.

             ACTION       Check the cabling and the modem.

--------------------------------------------------------------------------

2001         MESSAGE      Connect timer popped after the autodial
                          completed.

             CAUSE        The automatic dial completed, but the level 1
                          connection was not established.  You might have
                          a broken cable or modem.

             ACTION       Check the cabling and the modem.

--------------------------------------------------------------------------

2002         MESSAGE      Connect timer popped after the level 1
                          connection was established.

             CAUSE        The remote system never sent a Set Normal
                          Response Mode (SNRM) frame with the POLL bit
                          set.

             ACTION       See whether the remote system is running.  Also
                          check the receive data line in the cabling.
--------------------------------------------------------------------------

2003         MESSAGE      Connect timer popped after a SNRM frame was
                          received.

             CAUSE        The remote system sent a Set Normal Response
                          Mode (SNRM) frame with the POLL bit set, but
                          never sent a Receive Reader (RR), Receive Not
                          Ready (RNR), or Information (I) frame.

             ACTION       See whether the remote system is still running.
                          Use NMMGR to ensure that the configured Connect
                          Timeout value is large enough.  Also, check the
                          transmit data link in the cabling.

--------------------------------------------------------------------------

2004         MESSAGE      Disconnect timer popped before outstanding
                          I-frames acknowledged.

             CAUSE        The remote system never acknowledged one or more
                          Information (I) frames sent to it.  You might
                          have a very noisy line, or the remote system
                          might not be running.

             ACTION       See whether the remote system is still running.

--------------------------------------------------------------------------

2005         MESSAGE      Disconnect timer popped attempting to sever
                          level 2 connection.

             CAUSE        The remote system never sent the DISConnect
                          (DISC) frame response to the HP 3000's Request
                          for Disconnect (RD) frame.

             ACTION       See whether the remote system is still running.

--------------------------------------------------------------------------

2006         MESSAGE      Disconnect timer popped after level 2 connection
                          severed.

             CAUSE        The PSI or the backplane bus the PSI is attached
                          to is broken.

             ACTION       Call your Hewlett-Packard support contact.

--------------------------------------------------------------------------

2007         MESSAGE      Disconnect timer popped after remote sent
                          unintelligible frame.

             CAUSE        The remote system sent an unrecognized frame
                          before acknowledging one or more Information (I)
                          frames sent to it.

             ACTION       Call the remote system's operator to ensure that
                          the remote system is functioning properly.

--------------------------------------------------------------------------

2008         MESSAGE      Receive timer popped.

             CAUSE        The remote system did not send a frame with the
                          POLL bit set after the PSI transmitted a frame
                          with the FINAL bit set.  Either the connection
                          to the remote system was severed or the remote
                          system is down.

             ACTION       Check your cabling and modem, ensure that the
                          remote system is still running, and check with
                          your phone company representative to ensure that
                          the connection is still active.

--------------------------------------------------------------------------

2009         MESSAGE      Transmit retry limit exceeded.

             CAUSE        The driver attempted to retransmit an
                          Information (I) frame larger than the configured
                          transmit retry limit.  This I frame was never
                          acknowledged by the remote system.  You might
                          have noisy lines or the remote system might have
                          a problem.

             ACTION       Check with your phone company representative to
                          see if your phone lines are noisy, and check to
                          see if the remote system is having problems.

             CAUSE        The I frame was never acknowledged, because the
                          frame was delayed by the network longer than the
                          configured REPLYTO parameter on the host system.

             ACTION       Check all possible network delays, and increase
                          the REPLYTO operand of the GROUP macro in the
                          host's ACF/NCP generation accordingly.

--------------------------------------------------------------------------

2010         MESSAGE      PSI detects an internal error.

             CAUSE        The PSI is experiencing problems.

             ACTION       Write down the error information displayed on
                          the console, submit an SR, and call your
                          Hewlett-Packard support contact.

             CAUSE        The host system is transmitting data before the
                          HP 3000 sends a final bit in its frame to
                          relinquish control of the line.

             ACTION       Run the SNACONTROL STATUS command, and check the
                          Frames Retransmitted value in the link-level
                          status information (see chapter 6 of this
                          manual).  If the value is not zero, ensure that
                          the REPLYTO operand of the GROUP macro in the
                          IBM host's ACF/NCP generation is large enough to
                          account for all network delays.

--------------------------------------------------------------------------

2011         MESSAGE      PSI detects level 1 line loss.

             CAUSE        The level 1 connection was severed.  The PSI
                          detects this when Data Set Ready (DSR) or Clear
                          To Send (CTS) is disabled unexpectedly.

             ACTION       Ensure that your modem is still on and
                          functional, and that the cables are connected
                          properly.  Also, check with your phone company
                          to ensure that your line is still active.

--------------------------------------------------------------------------

2012         MESSAGE      A PSI internal timer popped.

             CAUSE        In SDLC, the only PSI internal timer not noted
                          elsewhere is the Clear To Send (CTS) timer.  The
                          CTS timer pops when the modem never enables CTS
                          in response to the PSI enabling Request To Send
                          (RTS).

             ACTION       Ensure that your modem is still on and
                          functional.

--------------------------------------------------------------------------

2013         MESSAGE      Unknown error while attempting to autodial.

             CAUSE        Before attempting to automatically dial, the PSI
                          detected something wrong.  Specifically, the PSI
                          detected an active ACR line before attempting to
                          automatically dial.

             ACTION       Check your automatic dialer and the modem.

--------------------------------------------------------------------------

2014         MESSAGE      Autodial phone number configured incorrectly.

             CAUSE        The configured automatic dial phone number is
                          wrong.

             ACTION       Use NMMGR or the configuration file critical
                          summary to ensure that the Phone Number
                          configured for the link is correct.

--------------------------------------------------------------------------

2015         MESSAGE      Autodial not completed.

             CAUSE        The automatic dial was not completed.  This can
                          happen when the remote system's modem is not
                          turned on or is not functional.

             ACTION       Check with the remote system to ensure that its
                          modems are turned on and functional.

--------------------------------------------------------------------------

2016         MESSAGE      Local autodial modem not powered on.

             CAUSE        Your local automatic-dial modem has not been
                          turned on.

             ACTION       Turn on your local automatic-dial modem.

--------------------------------------------------------------------------

2017         MESSAGE      Local autodial modem is busy.

             CAUSE        Someone else is using your automatic-dial modem.

             ACTION       Check with other users of your system to see
                          whether they are using the modem.  If they are
                          not, powercycle the modem and try again.

             CAUSE        A previous user of the modem failed to
                          disconnect from it.

             ACTION       Powercycle the modem and try again.  If you try
                          again and get the same error message, your
                          automatic-dial modem might be broken.

--------------------------------------------------------------------------

2018         MESSAGE      Cannot autodial because of cabling problems.

             CAUSE        No cable is attached, a non-automatic-dial cable
                          is attached, or a bad automatic-dial cable is
                          attached.

             ACTION       Ensure that the cable is properly attached.  If
                          it is, try another cable.  If you still get this
                          error, write down the error information
                          displayed on the console, submit an SR, and call
                          your Hewlett-Packard support contact.

--------------------------------------------------------------------------

2019         MESSAGE      PSI is confused.

             CAUSE        The PSI sent an asynchronous event with bad data
                          in it.

             ACTION       Write down the error information displayed on
                          the console, submit an SR, and call your
                          Hewlett-Packard support contact.
--------------------------------------------------------------------------

2020         MESSAGE      SDLC driver failed to get an initialization
                          buffer.

             CAUSE        Some other process used one of the buffers
                          reserved for the SDLC driver during the driver's
                          initialization.  This can happen when some
                          higher priority process interrupts the driver
                          while it is initializing, and the higher
                          priority process gets some of the buffers
                          reserved for the driver by the buffer manager.

             ACTION       Try to start the driver again.  You might have
                          to warmstart your system.  If repeated attempts
                          fail and the warmstart fails, call your
                          Hewlett-Packard support contact.

--------------------------------------------------------------------------



MPE/iX 5.0 Documentation