SDLC Link Driver Error Messages [ SNA Link/iX Node Manager's Guide ] MPE/iX 5.0 Documentation
SNA Link/iX Node Manager's Guide
SDLC Link Driver Error Messages
Listed below are the messages that are generated by the SDLC link driver.
Depending on the logging configuration for the SDLC Link subsystem, these
messages are logged to the console, to disk, or both. The messages are
logged in this format:
Linkname = LinkName Event Type = EventType
Log Class = LogClass Location = Location
Sublocation = Sublocation Error Code = ErrorCode
State = State Cause Status = CauseStatus
Error Actions = ErrorActions
(Note that LinkName is the same as the name of the node.) If you must
submit an SR or call your Hewlett-Packard support contact, please copy
the error exactly as it appears on the operator's console; it will make
determining the cause of the problem easier.
The messages are listed below in numerical order according to ErrorCode.
1000 MESSAGE The download file is too small.
CAUSE The download file PSISDLC0.PUB.SYS or
PSISDLC1.PUB.SYS is corrupt.
ACTION Replace the download file from your latest
system update tape.
CAUSE An incorrect version of the download file
PSISDLC0.PUB.SYS or PSISDLC1.PUB.SYS is
installed.
ACTION Check the version of the download file with
NMMAINT and call your Hewlett-Packard support
contact if it is incorrect.
--------------------------------------------------------------------------
1001 MESSAGE The download file is too large.
CAUSE The download file PSISDLC0.PUB.SYS or
PSISDLC1.PUB.SYS is corrupt.
ACTION Replace the download file from your latest
system update tape.
CAUSE An incorrect version of the download file
PSISDLC0.PUB.SYS or PSISDLC1.PUB.SYS is
installed.
ACTION Check the version of the download file with
NMMAINT and call your Hewlett-Packard support
contact if it is incorrect.
--------------------------------------------------------------------------
1002 MESSAGE No STEPs data structures are available.
CAUSE A catastrophic internal resource error was
found.
ACTION Write down the error information displayed on
the console, submit an SR, and call your
Hewlett-Packard support contact.
CAUSE The host system is transmitting data before the
HP 3000 sends a final bit in its frame to
relinquish control of the line.
ACTION Run the SNACONTROL STATUS command, and check the
Frames Retransmitted value in the link-level
status information (see chapter 6 of this
manual). If the value is not zero, ensure that
the REPLYTO operand of the GROUP macro in the
IBM host's ACF/NCP generation is large enough to
account for all network delays.
--------------------------------------------------------------------------
1003 MESSAGE An unknown interrupt type was received from
IO_Services.
CAUSE Unknown.
ACTION Write down the error information displayed on
the console, submit an SR, and call your
Hewlett-Packard support contact.
--------------------------------------------------------------------------
1004 MESSAGE PSI fatal error, dinmode.
CAUSE The download file PSISDLC0.PUB.SYS or
PSISDLC1.PUB.SYS is corrupt.
ACTION Replace the download file from your latest
system update tape.
CAUSE Bad PSI hardware.
ACTION Your Hewlett-Packard support contact will have
to run diagnostics on the PSI.
--------------------------------------------------------------------------
1005 MESSAGE PSI fatal bus error.
CAUSE The download file PSISDLC0.PUB.SYS or
PSISDLC1.PUB.SYS is corrupt.
ACTION Replace the download file from your latest
system update tape.
CAUSE Bad PSI hardware.
ACTION Your Hewlett-Packard support contact will have
to run diagnostics on the PSI.
--------------------------------------------------------------------------
1006 MESSAGE PSI fatal internal error.
CAUSE The download file PSISDLC0.PUB.SYS or
PSISDLC1.PUB.SYS is corrupt.
ACTION Replace the download file from your latest
system update tape.
CAUSE Bad PSI hardware.
ACTION Your Hewlett-Packard support contact will have
to run diagnostics on the PSI.
--------------------------------------------------------------------------
1007 MESSAGE Unknown PSI fatal error.
CAUSE The download file PSISDLC0.PUB.SYS or
PSISDLC1.PUB.SYS is corrupt.
ACTION Replace the download file from your latest
system update tape.
CAUSE Bad PSI hardware.
ACTION Your Hewlett-Packard support contact will have
to run diagnostics on the PSI.
--------------------------------------------------------------------------
1008 MESSAGE The PSI received less data from your HP system
than it expected.
CAUSE Unknown.
ACTION Write down the error information displayed on
the console, submit an SR, and call your
Hewlett-Packard support contact.
--------------------------------------------------------------------------
1009 MESSAGE The PSI received more data from your HP system
than its internal buffers could handle.
CAUSE Unknown.
ACTION Write down the error information displayed on
the console, submit an SR, and call your
Hewlett-Packard support contact.
--------------------------------------------------------------------------
1010 MESSAGE The PSI Received a bad command from the driver.
CAUSE Unknown.
ACTION Write down the error information displayed on
the console, submit an SR, and call your
Hewlett-Packard support contact.
--------------------------------------------------------------------------
1011 MESSAGE PSI received a bad DMA command from the driver.
CAUSE Unknown.
ACTION Write down the error information displayed on
the console, submit an SR, and call your
Hewlett-Packard support contact.
--------------------------------------------------------------------------
1012 MESSAGE Unknown PSI module dependent hard error.
CAUSE Unknown.
ACTION Write down the error information displayed on
the console, submit an SR, and call your
Hewlett-Packard support contact.
--------------------------------------------------------------------------
1013 MESSAGE The PSI detected a bad length count during
download.
CAUSE The download file PSISDLC0.PUB.SYS or
PSISDLC1.PUB.SYS is corrupt.
ACTION Replace the download file from your latest
system update tape.
CAUSE An incorrect version of the download file
PSISDLC0.PUB.SYS or PSISDLC1.PUB.SYS is
installed.
ACTION Check the version of the download file with
NMMAINT and call your Hewlett-Packard support
contact if it is incorrect.
--------------------------------------------------------------------------
1014 MESSAGE PSI detected a bad checksum during download.
CAUSE The download file PSISDLC0.PUB.SYS or
PSISDLC1.PUB.SYS is corrupt.
ACTION Replace the download file from your latest
system update tape.
CAUSE An incorrect version of the download file
PSISDLC0.PUB.SYS or PSISDLC1.PUB.SYS is
installed.
ACTION Check the version of the download file with
NMMAINT and call your Hewlett-Packard support
contact if it is incorrect.
--------------------------------------------------------------------------
1015 MESSAGE PSI received download blocks out of sequence.
CAUSE The download file PSISDLC0.PUB.SYS or
PSISDLC1.PUB.SYS is corrupt.
ACTION Replace the download file from your latest
system update tape.
CAUSE An incorrect version of the download file
PSISDLC0.PUB.SYS or PSISDLC1.PUB.SYS is
installed.
ACTION Check the version of the download file with
NMMAINT and call your Hewlett-Packard support
contact if it is incorrect.
--------------------------------------------------------------------------
1016 MESSAGE Attempt to download to a bad card address.
CAUSE The download file PSISDLC0.PUB.SYS or
PSISDLC1.PUB.SYS is corrupt.
ACTION Replace the download file from your latest
system update tape.
CAUSE An incorrect version of the download file
PSISDLC0.PUB.SYS or PSISDLC1.PUB.SYS is
installed.
ACTION Check the version of the download file with
NMMAINT and call your Hewlett-Packard support
contact if it is incorrect.
--------------------------------------------------------------------------
1017 MESSAGE PSI reported an undefined error during download.
CAUSE Unknown.
ACTION Write down the error information displayed on
the console, submit an SR, and call your
Hewlett-Packard support contact.
--------------------------------------------------------------------------
1018 MESSAGE PSI detected a severe internal error.
CAUSE Unknown.
ACTION Write down the error information displayed on
the console, submit an SR, and call your
Hewlett-Packard support contact.
--------------------------------------------------------------------------
1019 MESSAGE PSI detected a severe error on the backplane.
CAUSE Unknown.
ACTION Write down the error information displayed on
the console, submit an SR, and call your
Hewlett-Packard support contact.
--------------------------------------------------------------------------
1020 MESSAGE PSI reported an unknown severe error type.
CAUSE Unknown.
ACTION Write down the error information displayed on
the console, submit an SR, and call your
Hewlett-Packard support contact.
--------------------------------------------------------------------------
1023 MESSAGE Unable to obtain IODC information from
IO_GET_MODULE_REC during initialization.
CAUSE Unknown.
ACTION Write down the error information displayed on
the console, submit an SR, and call your
Hewlett-Packard support contact.
--------------------------------------------------------------------------
1024 MESSAGE Unsupported module type in IODC.
CAUSE Bad PSI hardware.
ACTION Your Hewlett-Packard support contact will have
to run diagnostics on the PSI.
CAUSE Wrong path name in NMMGR.
ACTION Use NMMGR or the configuration file critical
summary to verify that the configured Physical
Path is correct.
CAUSE Wrong card type.
ACTION Verify that the target card is a PSI card.
--------------------------------------------------------------------------
1025 MESSAGE Unsupported software model in IODC.
CAUSE Bad PSI hardware.
ACTION Your Hewlett-Packard support contact will have
to run diagnostics on the PSI.
CAUSE Wrong path name in NMMGR.
ACTION Use NMMGR or the configuration file critical
summary to verify that the configured Physical
Path is correct.
CAUSE Wrong card type.
ACTION Verify that the target card is a PSI card.
--------------------------------------------------------------------------
1026 MESSAGE Incompatible software version in IODC.
CAUSE The version of the PSI is not compatible with
this driver.
ACTION Write down the error information displayed on
the console, submit an SR, and call your
Hewlett-Packard support contact.
--------------------------------------------------------------------------
1027 MESSAGE PSI did not return to a ready state after a
reset was issued.
CAUSE Bad PSI hardware.
ACTION Your Hewlett-Packard support contact will have
to run diagnostics on the PSI.
--------------------------------------------------------------------------
1028 MESSAGE A call to IO_CONFIG_INT failed during driver
initialization.
CAUSE Unknown.
ACTION Write down the error information displayed on
the console, submit an SR, and call your
Hewlett-Packard support contact.
--------------------------------------------------------------------------
1030 MESSAGE PSI register test failed during PSI
initialization.
CAUSE Bad PSI hardware.
ACTION Your Hewlett-Packard support contact will have
to run diagnostics on the PSI.
--------------------------------------------------------------------------
1031 MESSAGE User attempted PSI register access failed.
CAUSE Bad PSI hardware.
ACTION Your Hewlett-Packard support contact will have
to run diagnostics on the PSI.
--------------------------------------------------------------------------
1032 MESSAGE User invoked dump caused the driver to fail.
CAUSE The driver was manually instructed to dump via
diagnostic utilities, but the driver had not
encountered previous errors.
ACTION If the dump was taken as a snapshot of a
problem, call your Hewlett-Packard support
contact, and save the dump file to show to the
HP person.
--------------------------------------------------------------------------
1033 MESSAGE Dump-sequence failure.
CAUSE The dump module WANDMPSURRVERS is missing.
ACTION Run NMMAINT to verify that the dump module is
present.
CAUSE The driver encountered an error while trying to
produce a dump. The driver has unlocked itself
and reported to upper levels the error which
originally caused the dump attempt; these levels
will now destroy the driver. Any dump file
produced is probably incomplete.
ACTION Write down the error information displayed on
the console, submit an SR, and call your
Hewlett-Packard support contact.
--------------------------------------------------------------------------
1034 MESSAGE An input message is being ignored.
CAUSE A message received by the driver was not
recognized or processing of it could not begin.
It also is possible the source port is not
operating with the required capabilities. The
message was logged and dropped.
ACTION The diagnostic system log file should contain a
partial image of the ignored message. Write
down the information from this log file as well
as the error information displayed on the
console, submit an SR, and call your
Hewlett-Packard support contact.
--------------------------------------------------------------------------
1035 MESSAGE No TAB data structures available.
CAUSE Top-plane Activity Block (TAB) internal data
structures are used whenever the driver tries to
start new hardware activity. A limited number
of these data structures are available.
Unexpected use of an incorrect port and
subqueues might have created excessive pending
hardware activity. This problem can also occur
if a buffer manager buffer could not be
obtained.
ACTION Unsupported programs must not contact the driver
through incorrect subqueues. This problem
should produce a dump. Keep the dump file along
with the error information displayed on the
console, call your Hewlett-Packard support
contact, and submit an SR.
--------------------------------------------------------------------------
1036 MESSAGE Download file is incorrect for this driver.
CAUSE The hardware was successfully downloaded, but
the downloaded code is for a different driver.
A download file might have been incorrectly
renamed to have the name of the file expected by
the driver, or your download file or installed
driver might be extremely old and not matched.
ACTION Run NMMAINT to verify the version of the
download file (PSISDLC0.PUB.SYS or
PSISDLC1.PUB.SYS) and driver (WANSDLCVERS). If
the file is incorrect, try to restore a copy
from a system backup tape. If this does not
solve the problem, you might have to update your
system and download file. Call your
Hewlett-Packard support contact.
--------------------------------------------------------------------------
1037 MESSAGE Download file is too old for this driver.
CAUSE The hardware was successfully downloaded, but
the revision of the download file cannot be used
with the version of the corresponding installed
driver because their interfaces are
incompatible.
ACTION Ensure that the latest download file
(PSISDLC0.PUB.SYS or PSISDLC1.PUB.SYS) was
restored during a recent system update. If not,
try restoring the file from a system backup
tape. If this does not solve the problem, you
might have to update your system and download
file. Call your Hewlett-Packard support
contact.
--------------------------------------------------------------------------
1038 MESSAGE Unable to obtain a buffer manager buffer.
CAUSE Terminating user programs have not freed buffers
or buffer pools they were using.
ACTION Warmstart the system and correct the user
programs.
CAUSE Some other process has obtained buffers reserved
for use by the driver while the driver was
trying to initialize itself.
ACTION Try restarting the driver. If repeated link
restarts fail, a system dump will be required.
Call your Hewlett-Packard support contact.
--------------------------------------------------------------------------
1039 MESSAGE Unable to release a buffer manager buffer.
CAUSE The driver tried to free memory that the buffer
manager did not recognize as a valid buffer
because of a driver problem or memory data
corruption. Also, a problem somewhere might
have caused the driver to try to free a buffer
that was not in use.
ACTION A system dump will probably be required. Call
your Hewlett-Packard support contact.
--------------------------------------------------------------------------
1040 MESSAGE Unable to obtain an I/O Services timer.
CAUSE A call to obtain a timer resource returned in
error. Too many timers might be in use.
ACTION If you suspect your system might be low on timer
resources because of heavy loading, try
restarting the link later. If repeated attempts
fail, try warmstarting your system. If the
problem continues, a system dump will be
required. Call your Hewlett-Packard support
contact.
--------------------------------------------------------------------------
1041 MESSAGE Unable to reset an I/O Services timer.
CAUSE The system rejected an attempt by the driver to
reset a timer supposedly owned by the driver.
Memory data corruption might have occurred.
ACTION Write down the error information displayed on
the console, submit an SR, and call your
Hewlett-Packard support contact.
--------------------------------------------------------------------------
1042 MESSAGE Unable to release an I/O Services timer.
CAUSE The driver tried to free a timer that was not
recognized by the system as a valid timer.
Memory data corruption might have occurred.
ACTION Write down the error information displayed on
the console, submit an SR, and call your
Hewlett-Packard support contact.
--------------------------------------------------------------------------
1043 MESSAGE Unable to obtain an I/O Services message frame.
CAUSE The driver could not obtain a reply message
frame from the source port of a newly-arrived
request message, or from a transport port in the
case of a driver-detected asynchronous event.
If the system is operating well otherwise,
modules trying to communicate with the driver
might not be operating with the required
capabilities.
ACTION Write down the error information displayed on
the console, submit an SR, and call your
Hewlett-Packard support contact.
--------------------------------------------------------------------------
1044 MESSAGE Unable to send an I/O Services message to
another process.
CAUSE A call to the system message send routine
returned in error. The destination port might
belong to a process that no longer exists or is
not operating with the required capabilities.
ACTION Write down the error information displayed on
the console, submit an SR, and call your
Hewlett-Packard support contact.
--------------------------------------------------------------------------
1045 MESSAGE Unable to release an I/O Services message frame.
CAUSE A call to the system message freeing routine
returned in error. The port might belong to a
process that no longer exists or is not
operating with the required capabilities. Also,
the message frame might not have been recognized
by the system as a valid message frame.
ACTION Write down the error information displayed on
the console, submit an SR, and call your
Hewlett-Packard support contact.
--------------------------------------------------------------------------
1046 MESSAGE Attempt to find I/O Services message on port
failed.
CAUSE The system rejected an attempt by the driver to
locate message frames on its own port. Memory
data corruption might have occurred.
ACTION Write down the error information displayed on
the console, submit an SR, and call your
Hewlett-Packard support contact.
--------------------------------------------------------------------------
1047 MESSAGE Attempted impossible state after a request or
completion.
CAUSE The driver tried to enter a state that it should
never be able to get into, and ceased
operations. Memory data corruption, a driver
bug, or a problem with the execution priorities
of the driver or its hardware might exist. The
hardware might also be confused.
ACTION This problem should produce a dump. Keep the
dump along with the error information displayed
on the console, call your Hewlett-Packard
support contact, and submit an SR.
--------------------------------------------------------------------------
1048 MESSAGE Driver notified of powerfail by system.
CAUSE The driver was notified that power returned
after a power failure of any duration.
ACTION The driver is not capable of recovering from
power failures, and modem connections were
probably lost. Restart the link.
--------------------------------------------------------------------------
1049 MESSAGE Request received when driver broken.
CAUSE The driver had to reject a request message
because it had previously stopped working for
another reason. The rejected request cannot be
processed while the driver is not working.
ACTION Write down the error information displayed on
the console, submit an SR, and call your
Hewlett-Packard support contact.
--------------------------------------------------------------------------
1050 MESSAGE Request received when driver dead.
CAUSE The driver received a request message during a
short time interval after shutdown completed,
but before the driver's port had been destroyed
by the system. The driver should not be
receiving new requests after shutdown, and it
cannot successfully complete them.
ACTION If this problem occurs repeatedly, call your
Hewlett-Packard support contact.
--------------------------------------------------------------------------
1051 MESSAGE Request received when hardware in bad state.
CAUSE The hardware was not ready to process a request
message that required hardware participation.
ACTION Retry the request at a later time. If the
problem continues, call your Hewlett-Packard
support contact.
--------------------------------------------------------------------------
1052 MESSAGE Not enough TARs available to process request.
CAUSE The driver could not obtain enough context
storage to begin processing a request, so the
request was rejected. Unexpected use of
incorrect port subqueues might have created
excessive pending hardware activity.
ACTION Write down the error information displayed on
the console, submit an SR, and call your
Hewlett-Packard support contact.
--------------------------------------------------------------------------
1053 MESSAGE Request received in invalid state.
CAUSE The driver received a sequencing message at the
wrong time. This was a startup, shutdown, or
dump control message that arrived out of
sequence.
ACTION Write down the error information displayed on
the console, submit an SR, and call your
Hewlett-Packard support contact.
--------------------------------------------------------------------------
1054 MESSAGE Unimplemented request received.
CAUSE The driver recognized a request message but the
feature it requested is not applicable to that
driver. The message descriptor was known but
the message or its subfunction codes are not
implemented.
ACTION Call your Hewlett-Packard support contact and
explain what you were trying to do.
--------------------------------------------------------------------------
1055 MESSAGE One or more do_bind config addresses is zero
(0).
CAUSE The path to the hardware might not be configured
correctly.
ACTION Use NMMGR or the configuration file critical
summary to ensure that the configured Physical
Path is correct for the slot the PSI is in.
CAUSE The physical path to the hardware might be
faulty, or a previously undetected hardware
failure might have occurred since system
startup.
ACTION Write down the error information displayed on
the console, submit an SR, and call your
Hewlett-Packard support contact.
--------------------------------------------------------------------------
1056 MESSAGE Critical configuration message data is
incorrect.
CAUSE The configuration buffer that was passed to the
driver during startup was not correctly
formatted for the driver it was sent to. That
driver did not find its own subsystem number in
the expected buffer field.
ACTION Run NMMAINT to verify that the software versions
between the driver (WANSDLCVERS) and module
configurator (WANMCVERS) are correct. Also
check your configuration screens, and if
necessary, restore NMCONFIG.PUB.SYS from a
system backup tape. If the problem continues,
call your Hewlett-Packard support contact.
--------------------------------------------------------------------------
1057 MESSAGE Input buffer passed in a message is too small.
CAUSE Data was requested from the driver but the
length of the buffer specified in the request
was too small to accept all of the data. The
driver is not capable of returning partial data.
The driver also imposes a minimum size limit on
trace buffers.
ACTION If the problem occurred when starting a trace,
try specifying a larger trace buffer size. A
version mismatch between your driver
(WANSDLCVERS) and other supporting software
might exist; call your Hewlett-Packard support
contact.
--------------------------------------------------------------------------
1058 MESSAGE Driver tracing is already off.
CAUSE The driver received a trace disable request when
tracing was already off. The trace manager
module should not have passed the request to the
driver when tracing was off.
ACTION This is intended as a warning. You do not have
to turn tracing off when it is not on.
--------------------------------------------------------------------------
1059 MESSAGE Driver tracing is already on.
CAUSE The driver received a trace enable request when
tracing was already on. The trace manager
module should not have passed the request to the
driver when tracing was on. The driver does not
support altering the active trace level in this
way.
ACTION This is intended as a warning. You cannot turn
tracing on when it is already on.
--------------------------------------------------------------------------
1060 MESSAGE Bad download file address in configuration data.
CAUSE The memory address of an open download file must
be in a configuration buffer passed during
startup. However, the driver found an address
of zero, which is an invalid address. The
module configurator should not have sent the
configure message if it could not open the
download file. Also, configuration buffer
formats might be mismatched.
ACTION Run NMMAINT to verify the versions of the driver
(WANSDLCVERS), module configurator (WANMCVERS),
and download file (PSISDLC0.PUB.SYS or
PSISDLC1.PUB.SYS). If the problem cannot be
solved by using this information, call your
Hewlett-Packard support contact.
--------------------------------------------------------------------------
1061 MESSAGE Bad middle plane buffer pool in configuration
data.
CAUSE The buffer pool ID of a pool that is to be used
for read/write data communications line frames
must be in a configuration buffer passed during
startup. However, the driver found an ID of
zero, which is an invalid ID. The transport
should not have invoked the module configurator
if the buffer pool could not be opened. Also,
configuration buffer formats might be
mismatched.
ACTION See whether the transport reported any
initialization errors. Run NMMAINT to verify
the versions of the driver (WANSDLCVERS), module
configurator (WANMCVERS), and download file
(PSISDLC0.PUB.SYS or PSISDLC1.PUB.SYS). If the
problem cannot be solved by using this
information, call your Hewlett-Packard support
contact.
--------------------------------------------------------------------------
1062 MESSAGE Bad top plane buffer pool in configuration data.
CAUSE The buffer pool ID of a pool that is to be used
for PSI tracing and other internal I/O must be
in a configuration buffer passed during startup.
However, the driver found an ID of zero, which
is an invalid ID. The module configurator should
not have sent the configure message if the
buffer pool could not be opened. Also,
configuration buffer formats might be
mismatched.
ACTION Run NMMAINT to verify the versions of the driver
(WANSDLCVERS), module configurator (WANMCVERS),
and download file (PSISDLC0.PUB.SYS or
PSISDLC1.PUB.SYS). If the problem cannot be
solved by using this information, call your
Hewlett-Packard support contact.
--------------------------------------------------------------------------
1063 MESSAGE Timeout during startup.
CAUSE The driver startup timer expired between the
time the driver received its configure message
and the time it completed all hardware and
software startup. The PSI is probably hung
because of a hardware failure, download bug, or
corrupt download data not otherwise found.
Though unlikely, it also is possible that
completions for driver requests were excessively
delayed due to heavy system loading.
ACTION The driver normally allows about 30 seconds for
all of startup. On a heavily loaded system,
this problem might appear intermittently; try
restarting the link. If the problem continues,
call your Hewlett-Packard support contact.
--------------------------------------------------------------------------
1064 MESSAGE Timeout during selftest.
CAUSE The driver selftest timer expired between the
time the driver received its DO_BIND message and
the time the hardware completed selftest. The
PSI probably failed selftest so badly it was
unable to report the selftest error.
ACTION The driver normally allows about 30 seconds for
selftest to complete. Your PSI hardware is
probably not working. Write down the error
information displayed on the console, submit an
SR, and call your Hewlett-Packard support
contact.
--------------------------------------------------------------------------
1065 MESSAGE Local timer popped.
CAUSE This timeout should occur only if the PSI
hardware hangs because of a hardware failure or
a bug in the downloaded code. The driver
solicited activity from the hardware "local
timeout" seconds ago, and that activity has
still not completed. The driver has stopped the
hardware and requested a dump.
ACTION This problem should produce a dump. Submit an
SR, keep the dump, and call your Hewlett-Packard
support contact.
--------------------------------------------------------------------------
1066 MESSAGE Unknown driver problem.
CAUSE The driver detected an error, but did not say
what type of error was found.
ACTION Write down the error information displayed on
the console, submit an SR, and call your
Hewlett-Packard support contact.
--------------------------------------------------------------------------
2000 MESSAGE Connect timer popped before any connection
established.
CAUSE The DCE's level 1 signals were never enabled.
Your cabling might be broken or improperly
installed, or your modem might be turned off or
broken.
ACTION Check the cabling and the modem.
--------------------------------------------------------------------------
2001 MESSAGE Connect timer popped after the autodial
completed.
CAUSE The automatic dial completed, but the level 1
connection was not established. You might have
a broken cable or modem.
ACTION Check the cabling and the modem.
--------------------------------------------------------------------------
2002 MESSAGE Connect timer popped after the level 1
connection was established.
CAUSE The remote system never sent a Set Normal
Response Mode (SNRM) frame with the POLL bit
set.
ACTION See whether the remote system is running. Also
check the receive data line in the cabling.
--------------------------------------------------------------------------
2003 MESSAGE Connect timer popped after a SNRM frame was
received.
CAUSE The remote system sent a Set Normal Response
Mode (SNRM) frame with the POLL bit set, but
never sent a Receive Reader (RR), Receive Not
Ready (RNR), or Information (I) frame.
ACTION See whether the remote system is still running.
Use NMMGR to ensure that the configured Connect
Timeout value is large enough. Also, check the
transmit data link in the cabling.
--------------------------------------------------------------------------
2004 MESSAGE Disconnect timer popped before outstanding
I-frames acknowledged.
CAUSE The remote system never acknowledged one or more
Information (I) frames sent to it. You might
have a very noisy line, or the remote system
might not be running.
ACTION See whether the remote system is still running.
--------------------------------------------------------------------------
2005 MESSAGE Disconnect timer popped attempting to sever
level 2 connection.
CAUSE The remote system never sent the DISConnect
(DISC) frame response to the HP 3000's Request
for Disconnect (RD) frame.
ACTION See whether the remote system is still running.
--------------------------------------------------------------------------
2006 MESSAGE Disconnect timer popped after level 2 connection
severed.
CAUSE The PSI or the backplane bus the PSI is attached
to is broken.
ACTION Call your Hewlett-Packard support contact.
--------------------------------------------------------------------------
2007 MESSAGE Disconnect timer popped after remote sent
unintelligible frame.
CAUSE The remote system sent an unrecognized frame
before acknowledging one or more Information (I)
frames sent to it.
ACTION Call the remote system's operator to ensure that
the remote system is functioning properly.
--------------------------------------------------------------------------
2008 MESSAGE Receive timer popped.
CAUSE The remote system did not send a frame with the
POLL bit set after the PSI transmitted a frame
with the FINAL bit set. Either the connection
to the remote system was severed or the remote
system is down.
ACTION Check your cabling and modem, ensure that the
remote system is still running, and check with
your phone company representative to ensure that
the connection is still active.
--------------------------------------------------------------------------
2009 MESSAGE Transmit retry limit exceeded.
CAUSE The driver attempted to retransmit an
Information (I) frame larger than the configured
transmit retry limit. This I frame was never
acknowledged by the remote system. You might
have noisy lines or the remote system might have
a problem.
ACTION Check with your phone company representative to
see if your phone lines are noisy, and check to
see if the remote system is having problems.
CAUSE The I frame was never acknowledged, because the
frame was delayed by the network longer than the
configured REPLYTO parameter on the host system.
ACTION Check all possible network delays, and increase
the REPLYTO operand of the GROUP macro in the
host's ACF/NCP generation accordingly.
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2010 MESSAGE PSI detects an internal error.
CAUSE The PSI is experiencing problems.
ACTION Write down the error information displayed on
the console, submit an SR, and call your
Hewlett-Packard support contact.
CAUSE The host system is transmitting data before the
HP 3000 sends a final bit in its frame to
relinquish control of the line.
ACTION Run the SNACONTROL STATUS command, and check the
Frames Retransmitted value in the link-level
status information (see chapter 6 of this
manual). If the value is not zero, ensure that
the REPLYTO operand of the GROUP macro in the
IBM host's ACF/NCP generation is large enough to
account for all network delays.
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2011 MESSAGE PSI detects level 1 line loss.
CAUSE The level 1 connection was severed. The PSI
detects this when Data Set Ready (DSR) or Clear
To Send (CTS) is disabled unexpectedly.
ACTION Ensure that your modem is still on and
functional, and that the cables are connected
properly. Also, check with your phone company
to ensure that your line is still active.
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2012 MESSAGE A PSI internal timer popped.
CAUSE In SDLC, the only PSI internal timer not noted
elsewhere is the Clear To Send (CTS) timer. The
CTS timer pops when the modem never enables CTS
in response to the PSI enabling Request To Send
(RTS).
ACTION Ensure that your modem is still on and
functional.
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2013 MESSAGE Unknown error while attempting to autodial.
CAUSE Before attempting to automatically dial, the PSI
detected something wrong. Specifically, the PSI
detected an active ACR line before attempting to
automatically dial.
ACTION Check your automatic dialer and the modem.
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2014 MESSAGE Autodial phone number configured incorrectly.
CAUSE The configured automatic dial phone number is
wrong.
ACTION Use NMMGR or the configuration file critical
summary to ensure that the Phone Number
configured for the link is correct.
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2015 MESSAGE Autodial not completed.
CAUSE The automatic dial was not completed. This can
happen when the remote system's modem is not
turned on or is not functional.
ACTION Check with the remote system to ensure that its
modems are turned on and functional.
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2016 MESSAGE Local autodial modem not powered on.
CAUSE Your local automatic-dial modem has not been
turned on.
ACTION Turn on your local automatic-dial modem.
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2017 MESSAGE Local autodial modem is busy.
CAUSE Someone else is using your automatic-dial modem.
ACTION Check with other users of your system to see
whether they are using the modem. If they are
not, powercycle the modem and try again.
CAUSE A previous user of the modem failed to
disconnect from it.
ACTION Powercycle the modem and try again. If you try
again and get the same error message, your
automatic-dial modem might be broken.
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2018 MESSAGE Cannot autodial because of cabling problems.
CAUSE No cable is attached, a non-automatic-dial cable
is attached, or a bad automatic-dial cable is
attached.
ACTION Ensure that the cable is properly attached. If
it is, try another cable. If you still get this
error, write down the error information
displayed on the console, submit an SR, and call
your Hewlett-Packard support contact.
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2019 MESSAGE PSI is confused.
CAUSE The PSI sent an asynchronous event with bad data
in it.
ACTION Write down the error information displayed on
the console, submit an SR, and call your
Hewlett-Packard support contact.
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2020 MESSAGE SDLC driver failed to get an initialization
buffer.
CAUSE Some other process used one of the buffers
reserved for the SDLC driver during the driver's
initialization. This can happen when some
higher priority process interrupts the driver
while it is initializing, and the higher
priority process gets some of the buffers
reserved for the driver by the buffer manager.
ACTION Try to start the driver again. You might have
to warmstart your system. If repeated attempts
fail and the warmstart fails, call your
Hewlett-Packard support contact.
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MPE/iX 5.0 Documentation