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by Patch Support Team
Commercial Systems Division
MPE/iX patches for MPE/iX Releases are available on the IT Resource Center
(previously the HP Electronic Support Center) to all customers.
Features and Benefits
The patch access and delivery system benefits all MPE/iX customers with:
Improved overall communication between HP and customers.
Provision of useful and timely information for patch justification
and decision making.
Reduced system downtime for known problems.
Reduction of the turnaround time for patch availability and
delivery.
Close to 24*7 access time.
Unification of the MPE/iX and HP-UX patch delivery process.
Electronic access to patch information and delivery of patches
provide three basic services:
Access to patch information in an automated, timely and accurate
manner.
Electronic downloading of patch information and binaries.
Proactive notification of new patches via email.
Access Method to the HP IT Resource Center
To serve customers the IT Resource Center provides World Wide
Web access for downloading patches.
Access to World Wide Web Server (www)
World Wide Web access is the easiest, fastest, and most popular
method of browsing for patch information and downloading patches.
It is more reliable, especially for large patches.
Electronic Digests
If you want to keep yourself up-to-date on the latest development
of MPE/iX patches, you can sign up for the daily Security Bulletin
and weekly mpeix_patch Bulletin. Once you have subscribed to these
two bulletins, you will receive these digests on a periodic basis
via electronic mail. HP IT Resource Center will inform you proactively
about newly developed security and GR patches. For more information,
refer to the instructions on the IT Resource Center website.
Patch Installation Tools
There are two tools available to install MPE/iX reactive patches,
Patch/iX and AUTOPAT. HP recommends the use of Patch/iX for reactive patch
installation. Patch/iX has many features and checks to ease and
improve the installation process, including:
A sophisticated patch qualification mechanism to ensure the
integrity of your system.
The ability to perform much of the patch installation process
while your system is still up and available to users.
An option to install a patch or set of patches using the HP
Stage/iX Subsystem, which allows the application of a patch to be
performed without tapes. For more information on Stage/iX, refer to
the System Software Maintenance Manual for your release.
Patch/iX instructions are also available on the following website:
http://www.docs.hp.com/mpeix/
You should use AUTOPAT only if you are familiar with its use, and have
a good understanding of MPE/iX patch management.
Patch/iX Installation Document Retrieval
These are the steps for retrieving documents regarding Patch/iX.
Access the HP IT Resource Center WEB site (previously the
Electronic Support Center) using the appropriate WEB address for
your country.
Click on the link, "Individual Patches."
Enter: "ITRC User ID" and "password."
Click on the link, "MPE/iX Patches."
Click on the link, "MPE Patch Installation Guide."
Click on the link, "Use Patch/iX or AUTOPAT to install the
patch."
Click on the link, "Patch/iX Instructions."
Patch/iX Version Identification
To ensure you have the latest version of Patch/iX, on your
system do the following:
:HELLO MANAGER.SYS,INSTALL
:PATCHIX VERSION
Compare this version number (for example, B.01.02) with the latest
version available for your release on the HP IT Resource Center
Patch/iX download page. If you are running an earlier version than
is available, you should download and install the newer one from
the download page.
AUTOPAT Installation Document Retrieval
AUTOPATINST is the "DOCID" of the document with instructions to
assist you in installing one or more patches needed by your MPE/iX system
using the AUTOPAT installation tool.
Access the HP IT Resource Center WEB site (previously the
Electronic Support Center) using the appropriate WEB address for
your country.
In the Main Menu, click on the link, "Search Technical Knowledge
Base."
Enter: "ITRC User ID" and "password."
In the Technical Knowledge Base Home page from the pull down
menu, click on "Search By DOC ID" (do not Search by Keyword).
In the search field, enter "AUTOPATINST."
Click on the "SEARCH" button.
Create a CSLT Prior to Patch Installation
Before starting any patch application activity, you should
always back up your system by creating a Custom System Load Tape
and a full backup. This will allow you the flexibility of restoring
your system to the previous environment. To create a CSLT, do the
following:
Log on as MANAGER.SYS
:SYSGEN
>TAPE
Disclaimer
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CAUTION: Hewlett-Packard is not liable for errors occurring during data
transmission through the Internet. HP assumes no responsibility for the use or
reliability of its software on equipment that it has not furnished itself.
Furthermore, for customers without a current support contract with HP, HP is
not responsible for answering any questions in regard to the use of this patch
delivery process.
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