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Table of Contents
- HP Electronic Support Center Security-Related
Services
- Subscribing to HP Electronic Support
Center Security Bulletin Services
- Instructions
- If You Discover a Security
Problem
Hewlett-Packard would like to make you aware of a special free service
provided for all customers of HP 3000 and HP 9000 computer systems. This
service gives customers a direct route to Hewlett-Packard for obtaining
information relating to the security of their Hewlett-Packard Computer
System(s).
Hewlett-Packard issues information on the availability of software security
patches via Security Bulletins to subscribers of the HP Security Bulletin
Digest e-mail service, a part of the HP Electronic Support Center. A
Hewlett-Packard support contract is NOT required to subscribe to this service
to obtain information or security patches. Any purchaser of an HP 3000 or HP
9000 Computer System can make use of the HP Security Bulletin services at no
charge.
Customers may also obtain information and Security Bulletin services via the
World Wide Web.
A security problem is a software defect that allows unauthorized personnel to
gain access to a Computer System or to circumvent any of the mechanisms that
protect the confidentiality, integrity or availability of the information
stored on the system. When such problems in Hewlett-Packard software are
brought to the attention of the company, their resolution is given a very high
priority. This resolution is usually in the form of a Security Bulletin which
may explain how to correct the problem or describe how to obtain a software
security patch that will correct the problem.
Hewlett-Packard has introduced this service as the primary mechanism to alert
subscribers to security problems and provide corrections. Hewlett-Packard will
not analyze the relevance of any security patch to any individual customer
site within the scope of the HP Security Bulletin service. The responsibility
for obtaining and applying security patches resides with the customer.
The remainder of this letter outlines the various security related services
offered by HP Electronic Support Center and the methods for subscribing to and
retrieving information from it. It also outlines how you can inform
Hewlett-Packard of potential security concerns you may have with your
Hewlett-Packard Computer System.
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