HPlogo Installing and Administering Internet Services: HP 9000 Networking

Chapter 12 Troubleshooting Internet Services

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Troubleshooting data communications problems may require you to investigate many hardware and software components. Some problems can be quickly identified and resolved. These include invalid software installation, version incompatibilities, insufficient HP-UX resources, corrupt configuration shell scripts, and programming or command errors. Other problems require more investigation.

Once identified, most problems can be resolved by the programmer, user, or node manager, using the suggestions in this chapter or the error messages documented in the link installation manuals. However, there may be problems that you should report to your Hewlett-Packard support contact. This chapter includes guidelines for submitting an HP Service Request (SR).

© 2000 Hewlett-Packard Development Company, L.P.