Messages Sent to the Action Summary Report/Operator Console
The messages explained in this section are those that are written to the
"Action Summary Report" and/or sent to the Operator Console, exclusive of
file transfer errors. File transfer error messages are addressed in the
next section.
Table F-2. Error Messages Sent to the Action Summary/Operator Console
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| | |
| Error | Message/Meaning/Action |
| Number | |
| | |
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| | |
| 1201 | PSMON error: cannot get schedule info from PSMDBSP, return status is |
| | -1 [psmerr1201] |
| | |
| | |
| | PSMON error: fail to get schedule from PSMDBSP |
| | |
| | * Meaning: Failure to get information from PSMDBP program is an |
| | internal error. Either the OPSDB cannot be opened or it |
| | contains incorrect information. The PSMDBSP aborted or there |
| | is a diagnostic subsystem problem. |
| | |
| | * Action: Make sure the next scheduled run does not conflict |
| | with a STORE. If the problems recurs, contact the HP Response |
| | Center. |
| | |
| | If other PSMON error messages end up in an ASR, try running |
| | the job again while making sure that a store is not in |
| | progress. If you still get errors, contact the HP Response |
| | Center. |
| | |
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| | |
| 2301 | Predictive run not started. Error ! opening ! & |
| | |
| | * Meaning: HP Predictive Support may be competing for files |
| | with a STORE. This message is usually followed by message |
| | 8117, and displays one of the following error message numbers: |
| | |
| | |
| | * 4: The file cannot be be opened (store is running). |
| | |
| | * 11: The file is not the right type (PSASFILE and |
| | PSRNLOGD must be circular files). To check, perform a |
| | LISTF, 2 for either file. The file type displayed |
| | should be FAO. |
| | |
| | * Action: |
| | |
| | * Correct the problem, if possible. |
| | |
| | * Run HP Predictive Support again, or let it resume its |
| | normal schedule. |
| | |
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| | |
| 8100 | Unknown predictive internal error in PSMON |
| | |
| | * Meaning: An error internal to the HP Predictive Support |
| | software has occurred. |
| | |
| | * Action: Contact the HP Response Center. If necessary, the HP |
| | Response Center will request remote diagnostics and examine |
| | PSRNLOGD for details. |
| | |
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Table F-2. Error Messages Sent to the Action Summary/Operator Console (cont.)
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| | |
| Error | Message/Meaning/Action |
| Number | |
| | |
------------------------------------------------------------------------------------
| | |
| 8102 | A Predictive utility was terminated by the STOP command |
| | |
| | |
| | * Meaning: This is an informational message, indicating that |
| | one of the utilities was stopped because a psconfig "Stop |
| | Predictive" command was issued. |
| | |
| | * Action: None. |
| | |
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| | |
| 8103 | There is no valid code word from code word request, Predictive run |
| | ended |
| | |
| | * Meaning: A code word request was generated. However, either |
| | the download of the code word has failed or the code word that |
| | was downloaded was not correct. HP Predictive Support cannot |
| | run. |
| | |
| | * Action: Contact the HP Response Center. |
| | |
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| | |
| 8104 | Predictive transfer was terminated by STOP command |
| | |
| | * Meaning: This is an informational message indicating that the |
| | current file transfer process was terminated because a |
| | psconfig "Stop Predictive" command was issued. |
| | |
| | * Action: None. |
| | |
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| | |
| 8105 | Predictive transfer cannot be completed; datacomm is disabled |
| | |
| | |
| | * Meaning: This is intended as a warning that the file transfer |
| | capability has been disabled, and as such, no file transfers |
| | can be initiated. |
| | |
| | * Action: If the file transfer capability is supposed to be |
| | enabled, go to the "Configure Transfer" menu of psconfig and |
| | enable Item 1, "TRANSFER." |
| | |
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| | |
| 8107 | Predictive run ended using STOP command |
| | |
| | * Meaning: This is an informational message indicating that the |
| | current run of HP Predictive Support was terminated because a |
| | psconfig "Stop Predictive" command was issued. |
| | |
| | * Action: None. |
| | |
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| | |
| 8111 | A processing error happened during a Predictive run; run terminated |
| | |
| | |
| | * Meaning: An error occurred during one of the HP Predictive |
| | Support processes. |
| | |
| | * Action: Contact the HP Response Center. |
| | |
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| | |
| 8112 | Predictive Monitor failed to launch !1 UTILITY because of error |
| | |
| | |
| | * Meaning: PSMON, the Predictive monitor, failed to launch the |
| | specified utility. This usually indicates a problem within |
| | the HP Predictive Support software. |
| | |
| | * Action: Contact the HP Response Center. |
| | |
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| | |
| 8116 | End of Predictive fault analysis |
| | |
| | * Meaning: This is an informational message, indicating that |
| | the fault analysis section of the current HP Predictive |
| | Support run has finished. |
| | |
| | * Action: None. |
| | |
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Table F-2. Error Messages Sent to the Action Summary/Operator Console (cont.)
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| | |
| Error | Message/Meaning/Action |
| Number | |
| | |
---------------------------------------------------------------------------------------------
| [REV BEG] | |
| | |
| 8118 | Predictive transfer request was terminated while awaiting |
| | operator reply to console request |
| | |
| | * Meaning: An HP Predictive Support run is scheduled to begin. |
| | The automatic scheduler has terminated a pending request for |
| | approval to transfer at the system console. (This request |
| | originated from either a previous run of HP Predictive Support |
| | or an interactively initiated file transfer.) This indicates |
| | that the "request approval before transfer" field in psconfig |
| | is set to "Yes." |
| | |
| | * Action: If customer cannot reply to the request, set the |
| | "request approval before transfer" field to "No." |
| | [REV END] |
| | |
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| | |
| 8121 | Predictive Monitor launched !1 utility successfully |
| | |
| | * Meaning: This is an informational message indicating that the |
| | specified utility was successfully started during the current |
| | run of HP Predictive Support. |
| | |
| | * Action: None. |
| | |
---------------------------------------------------------------------------------------------
| | |
| 8122 | Program !1 finished |
| | |
| | * Meaning: This is a status message indicating that the |
| | specified utility has completed its processing for the current |
| | run of HP Predictive Support. |
| | |
| | * Action: None. |
| | |
---------------------------------------------------------------------------------------------
| | |
| 8126 | Predictive Support monitor is shutting down |
| | |
| | * Meaning: A command to shut down HP Predictive Support was |
| | issued. (This usually occurs during a re-installation or an |
| | update installation of the software.) |
| | |
| | * Action: None. |
| | |
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Table F-2. Error Messages Sent to the Action Summary/Operator Console (cont.)
------------------------------------------------------------------------------------
| | |
| Error | Message/Meaning/Action |
| Number | |
| | |
------------------------------------------------------------------------------------
| | |
| 8801 | PSMDBSP error: print_as_report failed with status ! |
| | |
| | |
| | * Meaning: This is an internal error; the "Action Summary |
| | Report" could not be printed. |
| | |
| | * Action: The action depends on the error number appearing in |
| | the message (denoted by ! in the message description above). |
| | |
| | |
| | |
| | For Error Number Additional Meaning & Action |
| | |
| | -691 The action summary file, PSASFILE, was being |
| | opened exclusively at the time of the print |
| | command (FCHECK 91). |
| | |
| | |
| | * Check whether the file continues to be |
| | accessed by performing listf PSASFILE, |
| | 3. |
| | |
| | * If not, re-initiate the command to |
| | print the report. |
| | |
| | * If problems persist, contact the HP |
| | Response Center. |
| | |
| | -655 The destination device is not available |
| | (FCHECK 55). |
| | |
| | |
| | * Go to the psconfig "Configuration |
| | Reports" menu and check the output |
| | destination for the "Action Summary |
| | Report." |
| | |
| | * If the destination is not valid, |
| | correct it. |
| | |
| | * If the destination is valid, contact |
| | the HP Response Center. |
| | |
| | -640 The operation being performed is inconsistent |
| | with the access type (FCHECK 40). |
| | |
| | |
| | * Perform a listf PSASFILE,3 and |
| | determine whether it is a circular |
| | file (the FOPTIONS should have CIRC). |
| | |
| | * If the file appears to be correct, |
| | contact the HP Response Center. |
| | |
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