HP 3000 Manuals

Interpreting AP Error and Informational Messages [ System Startup, Configuration, and Shutdown Reference Manual ] MPE/iX 5.0 Documentation


System Startup, Configuration, and Shutdown Reference Manual

Interpreting AP Error and Informational Messages 

The AP provides two classes of messages.  A message that is followed by
(APERR XX) is an error message.  "XX" indicates the error number.  A
message that is followed by (APMSG XX) is an informational message,
although it can indicate a potential error.  Error and informational
numbers may be duplicated; for example, there is both an APERR 01 and an
APMSG 01.

Error Codes and Error Messages 

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MESSAGE             Unable to verify assertion of RESET SYS backplane signal (APERR
                    01)

CAUSE               This message, displayed during execution of the RS command, means
                    that the backplane signal RESET_SYS- is not asserted when the AP
                    attempts to reset the SPU.

                    This error might be caused by any one or a combination of four
                    conditions.

                    Failure of the AP drive circuitry causes this error to be
                    detected, and the SPU is not reset.

                    The circuitry that permits the AP to read this line may have
                    failed.  If this is the case, the error message is displayed, but
                    the SPU is reset in the proper manner.

                    The CIO backplane may contain a short between the RESET_SYS- line
                    and another low impedance line that is driving a high-logic level.

                    Some other device connected to the RESET_SYS- line may be driving
                    a high-logic level that the AP cannot overdrive.

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MESSAGE             RESET_SYS backplane signal asserted, but unable to verify SPU
                    deassertion of PPON backplane signal (APERR 02)

CAUSE               This message, generated during execution of the RS command,
                    indicates that the PPON backplane signal is not deasserted within
                    2 seconds after the RESET_SYS- line is asserted.

                    This error may be caused by three conditions.  If the receiver,
                    which senses this state of this line on the AP, has failed, the
                    system displays the message.  The SPU resets normally.  The AP
                    also resets itself as soon as the RS command has completed, if
                    this is the cause of the failure.

                    If the wiring between the assembly that receives RESET_SYS- and
                    the AP is defective, neither the SPU nor AP resets.

                    If the portion of the power system that generates PPON is
                    defective, the SPU does not reset, and the AP probably does not
                    reset.

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MESSAGE             PPON not reasserted by SPU after RESET_SYS deassertion (APERR 03)

CAUSE               This message, displayed by the RS command, means that PPON has not
                    reasserted within 2 seconds after being deasserted.  Once this
                    occurs, the AP becomes insensitive to being reset by the
                    deassertion of PPON.

                    This error is most likely the result of a fault in the assembly
                    that generates the PPON signal.

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MESSAGE             Unable to verify assertion of TOC_SYS backplane signal (APERR 04)

CAUSE               Information not currently available.

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MESSAGE             AP Self-Test failed subtest xx (APERR 05)

CAUSE               This message is displayed when a failure occurs during the
                    execution of AP self-test.  XX gives the decimal number of the
                    failing subtest.

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MESSAGE             AP failed subtest xx of idle Self-Test. (APERR 06)

CAUSE               This message is displayed when the idle self-test fails.

                    Since idle self-test executes whenever the AP microprocessor has
                    idle time, this message may appear at any time, in any AP context,
                    including during console mode operation.

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MESSAGE             AP failed subtest xx of prior idle Self-Test.  (APERR 07)

CAUSE               This message is displayed when a switch in modes is made after
                    idle self-test has failed previously.

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MESSAGE             Permitted accesses to NVM  exceeded.  (APERR 08)

CAUSE               This message is displayed each time that the AP accesses NVM after
                    the counter in NVM indicates that the permitted number of accesses
                    to the last block of NVM has been exhausted.  The AP should be
                    replaced at the next visit by HP service personnel.  The NVM may
                    survive for up to 20,000 more accesses after this message begins
                    to occur, or it may fail almost immediately.

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MESSAGE             CRC error on NVM.  (APERR 09)

CAUSE               This message is displayed when the AP has exhausted the permitted
                    number of accesses to all blocks of NVM. The default settings for
                    NVM parameters are used.  Notify your HP service personnel.  The
                    AP must be replaced.

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MESSAGE             Illegal command, type HE  for help. (APERR 10)

CAUSE               The first two characters entered in a command line for the AP
                    command interpreter are not an AP command.  Help displays all
                    legal commands.

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MESSAGE             Expecting "Y" or "N" (APERR 11)

CAUSE               The AP is expecting one of the letters Y or N, in either uppercase
                    or lowercase, as the reply to the query displayed on the screen.

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MESSAGE             Expecting "H" or "L" (APERR 12)

CAUSE               The AP is expecting one of the letters H or L, in either uppercase
                    or lowercase, as the reply to the query displayed on the screen.
                    H stands for high, and if chosen, causes the specified signal to
                    be set to the high voltage level, which is nominally +9 Volts
                    referenced to ground.  L stands for low, and if chosen, causes the
                    specified signal to be set to the low voltage level, which is
                    nominally -9 volts referenced to ground.

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MESSAGE             Command may not be executed by a remote user. (APERR 13)

CAUSE               The command entered is a valid AP command, but is intended for use
                    from the local console port (port T0) only.  No action has been
                    taken.

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MESSAGE             Your selection is outside of the legal range. (APERR 14)

CAUSE               Either numeric data has been entered when alphabetic input is
                    expected (or vice versa), or the value of numeric data entered is
                    outside of the permissible range of values.

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MESSAGE             Command may not be executed by a local user. (APERR 15)

CAUSE               This command is a valid AP command, but is intended for use from
                    the remote support modem port (port T1) only.  No action has been
                    taken.

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MESSAGE             Expecting "S" or "M" (APERR 16)

CAUSE               The only permissible input at this time is the letter S for single
                    or the letter M for multiple.  They may be entered either in
                    uppercase or lowercase.

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MESSAGE             Syntax error. (APERR 17)

CAUSE               Any error other than those covered by error messages APERR 18 and
                    APERR 19 when using the DM, AM, DD, or AD commands, causes this
                    error message.

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MESSAGE             Illegal hexadecimal entry. (APERR 18)

CAUSE               If any of the hex parameters entered with the DM, AM, DD, or AD
                    commands are not valid hex numbers, this error message is be
                    output.
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MESSAGE             Illegal address or address range. (APERR 19)

CAUSE               Attempting to address outside the legal range of addresses with
                    the DM, AM, DD, or AD commands causes this error message to be
                    given.

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Informational Messages 

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MESSAGE             AP self-test passed. (APMSG 01)

CAUSE               AP self-test was executed, and it has passed.  The message is
                    accurate in almost all cases; however, it is possible that the
                    message will appear without the test having executed to
                    completion.  This case can be detected by observing whether the
                    full complement of subtests has been executed in the proper order.

                    AP self-test detects only approximately 70 percent of the faults
                    on the AP.

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MESSAGE             SPU hardware was successfully reset. (APMSG 02)

CAUSE               This message indicates that the AP did not enter the three
                    possible error states.  It does not mean that the AP has somehow
                    detected that the processor has restarted or that it was cleared,
                    for example.  The AP has no way to determine the internal state of
                    any other assembly in the SPU.

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MESSAGE             Console terminal not set to 9600 bits per second. Console port
                    will operate at xxxx bits per second. (APMSG 03)

CAUSE               The AP senses the setting of the console connected to local
                    console port using ENQ/ACK. The console should be operating at
                    9600 bits per second.  If it is operating at 4800, 2400, 1200, 600
                    or 300 bits per second, the AP senses this and operates the port
                    at this baud rate.

                    If the above message appears on the terminal screen, the AP and
                    the terminal are both set for the same baud rate.  If the terminal
                    is accidentally set for other than 9600, the above-referenced
                    procedure should be followed to reset the terminal and AP for
                    9600.  If the terminal is set for 9600, the AP or the terminal is
                    defective.

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MESSAGE             String was truncated to 24 characters. (APMSG 04)

CAUSE               You can enter only up to 24 displayable characters in the answer
                    to the query on the screen.  All characters past the twenty-fourth
                    were discarded.  No action is necessary if the resulting truncated
                    string is acceptable as the answer to the query.  If the resulting
                    string is not acceptable, continue command execution until you are
                    again prompted for the string and enter the new string.

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MESSAGE             AP configuration lost. Use CA and ER commands to recover. (APMSG
                    05)

CAUSE               If this message recurs after each reset, power on, or self-test
                    execution, the AP is defective.

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MPE/iX 5.0 Documentation