HP 3000 Manuals

TermDSM Messages [ Troubleshooting Terminal, Printer, and Serial Device Connections ] MPE/iX 5.0 Documentation


Troubleshooting Terminal, Printer, and Serial Device Connections

Appendix A  TermDSM Messages 

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15          MESSAGE     You have entered an unknown or incorrect command. Please try
                        again. (TDSM 15)

            CAUSE       You have entered something that is not a TermDSM command or a
                        command that is not valid in this context.

            ACTION      Commands that are valid at this time are listed in the prompt.
                        Please try again.  Type HELP or refer to chapter 4 for more
                        information.

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16          MESSAGE     TermDSM has compiled without $partial eval$ in effect. It cannot
                        continue. This problem must be fixed at the factory. (TDSM 16)

            CAUSE       Internal error.

            ACTION      Contact your HP support representative.

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17          MESSAGE     Your security level (3) is too low to use TermDSM. Please log on
                        with level 0, 1, or 2 security. (TDSM 17) For level 0, you need
                        SM capability. For level 1, you need SM or DI capability. For
                        level 2, you need SM or DI or OP capability.

            CAUSE       You do not have the correct user capabilities to use TermDSM.

            ACTION      Logon as a user with the correct capabilities for the TermDSM
                        functions you wish to use.  Refer to chapter 4 for the security
                        levels of each command and subcommand.

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18          MESSAGE     You have entered a bad port number. Port numbers range from 0 to
                        7. (TDSM 18)

            CAUSE       The value you entered is not a number between zero and seven.

            ACTION      Enter a valid port number.  Check the port number on the back of
                        the DTC if necessary.

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19          MESSAGE     The port number is missing or invalid. Port numbers range from 0
                        to 7. (TDSM 19)

            CAUSE       The port number was not entered or is unrecognizable.

            ACTION      Enter a valid port number.  Refer to the prompt or chapter 4 for
                        syntax.

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20          MESSAGE     You have entered an c ldev number. Ldev numbers are positive
                        integers. (TDSM 20)

            CAUSE       The value that you entered as a logical device number is not a
                        number greater than zero.

            ACTION      Enter a valid ldev number.  Note that you can also use the port
                        subcommand.

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21          MESSAGE     The ldev number is missing or invalid. Ldev numbers are positive
                        integers. (TDSM 21)

            CAUSE       The logical device number was not entered or is unrecognizable.

            ACTION      Enter a valid ldev number.  Note that you can also use the port
                        subcommand.

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22          MESSAGE     You have entered an invalid SIC card number. SIC card numbers
                        range from 0 to 5. (TDSM 22)

            CAUSE       The card number that you entered in is not the range zero to
                        five.

            ACTION      Doublecheck the card numbers by looking at the back of the DTC.
                        Enter the card number again.

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23          MESSAGE     The SIC card number is missing or invalid. SIC card numbers
                        range from 0 to 5. (TDSM 23)

            CAUSE       The card number was not entered or is unrecognizable.

            ACTION      Enter the card number again.  Refer to the prompt or chapter 4
                        for syntax.

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24          MESSAGE     You have entered an incorrect DTC number. Please choose a "DTC
                        number" from this list. (TDSM 24)
            CAUSE       The value entered does not correspond with any DTC on the
                        system.

            ACTION      The DTCs on the system are listed with their numbers.  Enter one
                        of the numbers displayed.

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25          MESSAGE     The DTC number is missing or invalid. Please choose a "DTC
                        number" from this list. (TDSM 25)

            CAUSE       The DTC number was not entered or is unrecognizable.

            ACTION      The DTCs on the system are listed with their numbers.  Enter on
                        of the numbers displayed.

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27          MESSAGE     TermDSM cannot do the dump because there are already too many
                        dump files. Please purge some. Dump files are of the form
                        TRMnnnaa.PUB.SYS. where nn is a 3 digit number and aa is 2
                        alphabetic characters. (TDSM 27)

            CAUSE       The dump files TRMAA through TRMdddZZ already exist.  (The
                        sequence ddd is the current Julian date.)

            ACTION      Delete some files beginning with the file called TRMdddAA since
                        this is the oldest file.  Note that if all files for this Julian
                        date already exist, there are over 600 dump files for today.
                        You can delete most of these files.

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32          MESSAGE     Your security level (3) is too low to take dumps. Please log on
                        with level 2 security to dump ports, or level 0 security to dump
                        ports and DTCs. (TDSM 32) For level 1, you need SM or DI
                        capability.  For level 2, you need SM or DI or OP capability.

            CAUSE       You do not have the correct user capabilities to use this
                        function.

            ACTION      Log on with level 0, 1, or 2 security.  Refer to chapter 4 for
                        the security levels of each command and subcommand.

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34          MESSAGE     That ldev does not exist. Please check the ldev number, or dump
                        the associated port instead. (TDSM 34)

            CAUSE       Although you entered a number in a range that could be an ldev
                        number, that ldev number is not configured on the system.

            ACTION      Verify the ldev number by entering the SHOWJOB command.  You can
                        also dump information associated with the device by using the
                        PORT subcommand (which uses the physical address instead of the
                        ldev number).

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35          MESSAGE     That DTC is owned by another person running TermDSM. You may
                        override that user and continue. (WARNING : This may have
                        unpredictable results. It's safer to find the other user and
                        exit TermDSM. (TDSM 35) Do you want to override the other user
                        (yes or no)?

            CAUSE       More than one person is using TermDSM and directing operations
                        to the same DTC at the same time.

            ACTION      It is permissible for two or more users to run TermDSM
                        simultaneously as long as the users do not reference the same
                        DTC. In this case, message 35 will not appear.  If one TermDSM
                        user chooses to override another by continuing, it is likely
                        that the overridden TermDSM will produce error messages.  This
                        facility is provided for the case where a terminal running
                        TermDSM is hung and therefore cannot exit the program.  Note
                        that if one TermDSM user resets the port of another TermDSM
                        user, this can cause the system to go down.

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36          MESSAGE     No ldevs seem to be configured on your system. (TDSM 356)

            CAUSE       Necessary configuration information does not exist on the
                        system.

            ACTION      Make sure the file NMCONFIG.PUB.SYS exists.  Bring the system
                        down and back up again, making sure that the proper SYSGEN files
                        are used.  (The SYSGEN files used are determined by the boot
                        path.  The file NMCONFIG.PUB.SYS is used automatically.)  If the
                        problem persists, contact your HP support representative.

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37          MESSAGE     The dump process can't find out the length of the data area.
                        (TDSM 37)

            CAUSE       Internal error.

            ACTION      Contact your HP support representative.

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38          MESSAGE     The data area is longer than TermDSM's dump buffer. (TDSM 38)

            CAUSE       Internal error.

            ACTION      Contact your HP support representative.

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39          MESSAGE     TermDSM never received a reply to its dump data area request.
                        (TDSM 39)

            CAUSE       Internal error.

            ACTION      Contact your HP support representative.
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42          MESSAGE     You must have high (1) security to perform this function. (TDSM
                        42) For level 1, you need SM or DI capability.

            CAUSE       You do not have the correct user capabilities to use this
                        function.

            ACTION      Logon as a user with the correct capabilities for the TermDSM
                        functions you wish to use.  Refer to chapter 4 for the security
                        levels of each command and subcommand.

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43          MESSAGE     You can't do this from your own DTC. Please run TermDSM from
                        another DTC or from the console. (TDSM 43)

            CAUSE       If you were permitted to selftest, dump, or reset the DTC to
                        which you are logged on, your session would be aborted and you
                        would be unable to get the test results.

            ACTION      Move to a terminal on another DTC or the system console to run
                        TermDSM.

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44          MESSAGE     Warning: This will reset all users on that DTC. As many as 48
                        terminal users could be affected. (TDSM 44)

            CAUSE       If you continue, all user sessions on this DTC will be aborted.

            ACTION      If you want to continue, you should alert all the users that
                        their sessions will be aborted.

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56          MESSAGE     Your answer must be at least 1 and no more than 65535. (TDSM 56)

            CAUSE       The value entered is not in the range 1 to 65535.

            ACTION      Enter a value in the range.  Diagnostic loop counts are limited
                        to this range.

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62          MESSAGE     Use the CCTL option (:FILE LIST;DEV=LP;CCTL) when printing this
                        file. (TDSM 62)

            CAUSE       Informational message.

            ACTION      When printing the dump file, use the CCTL option in the print
                        file equation.  This will format the printed output in an
                        organized way.  Printed output of dump files will be acceptable
                        if they are not printed with the CCTL option.

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64          MESSAGE     The following two files make up the DTC dump. Please deliver
                        both to your HP representative. (TDSM 64)

            CAUSE       Informational message.
            ACTION      Document the problem (the reason you took a dump), and deliver
                        it to your HP support representative along with the dump files,
                        preferably on magnetic tape.

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70          MESSAGE     There are no DTCs configured on your system. (TDSM 70)

            CAUSE       Necessary configuration information does not exist on the
                        system.

            ACTION      Check the NMCONFIG.PUB.SYS file for proper DTC configuration
                        (using :NMMGR). Bring the system down and back up again.  If the
                        problem persists, contact your HP support representative.

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71          MESSAGE     There are more DTCs on your system than TermDSM can reference.
                        Here are the ones TermDSM can reference. (TDSM 71)

            CAUSE       You are using more than 32 DTCs on the system.  You will not be
                        able to perform any TermDSM functions on any DTCs that are not
                        listed in this message.

            ACTION      Contact your HP support representative.

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80          MESSAGE     You can't reset your own port or ldev. Please run TermDSM from a
                        different port or ldev to do this. (TDSM 80)

            CAUSE       Verify the ldev numbers entered.  If you want to reset a port,
                        you cannot be logged on to that port; the operation will abort
                        your session.

            ACTION      If you want to reset the port you are using, move to another
                        port or the system console to run TermDSM.

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81          MESSAGE     That ldev is unknown (not configured). Please check the ldev
                        number, or use reset port. (TDSM 81)

            CAUSE       Although a number was entered in a range that could be an ldev
                        number, that number is not configured on the system.

            ACTION      Verify the ldev number by entering the SHOWJOB command.  You can
                        also reset ports by using the PORT subcommand (which uses the
                        physical address instead of the ldev number).

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82          MESSAGE     You must have high (1) or medium (2) security to do resets, and
                        high (1) security to reset DTCs. (TDSM 82) For level 1, you need
                        SM or DI capability. For level 2, you need SM or DI or OP
                        capability.

            CAUSE       You do not have the correct user capabilities to do this
                        function.
            ACTION      Logon as a user with the correct capabilities for the functions
                        you wish to use.  Refer to chapter 4 for the security level of
                        each command and subcommand.

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86          MESSAGE     You must have high (1) or medium (2) security to test ports, and
                        high (1) security to selftest DTCs. (TDSM 86) For level 1, you
                        need SM or DI capability. For level 2, you need SM or DI or OP
                        capability.

            CAUSE       You do not have the correct user capabilities to do this
                        function.

            ACTION      Logon as a user with the correct capabilities for the TermDSM
                        functions you wish to use.  Refer to chapter 4 for the security
                        level of each command and subcommand.

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93          MESSAGE     TermDSM could not open the DTC manager, so the DTC dump could
                        not be obtained. (TDSM 93)

            CAUSE       Internal error, unless another TermDSM was being run against
                        that same DTC and you chose not to override the other user.
                        There is no error in this case.

            ACTION      Contact your HP support representative (if it is an internal
                        error).

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110         MESSAGE     You can't test your own port. Please run TermDSM from another
                        port. (TDSM 110)

            CAUSE       Doublecheck the numbers entered.  If you wish to test a port,
                        you cannot be logged on to that port; the operation will abort
                        your session and you will be unable to obtain the results of the
                        test.

            ACTION      If you want to test the port to which you are logged on, move to
                        another port or the system console to run TermDSM.

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113         MESSAGE     Please put a loopback hood on the port, before answering the
                        "How may times?" question. (TDSM 113)

            CAUSE       The hardware must be present before the diagnostic is run.

            ACTION      Refer to chapter 3 for information on port loopback tests.

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114         MESSAGE     Please connect and make ready (power on, remote mode, etc.) a
                        supported terminal, before answering the "How many times?"
                        question.  (TDSM 114)

            CAUSE       The hardware must be present before the diagnostic is run.

            ACTION      Refer to chapter 3 for information on terminal loopback tests.

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115         MESSAGE     Please connect and make ready (power on, remote mode, etc.) a
                        supported printer (or terminal), before answering the "How many
                        times?" message. (TDSM 115)

            CAUSE       The hardware must be present before the diagnostic is run.

            ACTION      Refer to chapter 3 for information on the port test.

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121         MESSAGE     Warning: The LDM dump is suspect. Consecutive dumps did not
                        match. (TDSM 121)

            CAUSE       This message is written to dump files and never appears as an
                        error message to a user.  There was activity during the dump
                        process, so part of the dump relating to the Logical Device
                        Manager might be inconsistent with the rest of the dump.

            ACTION      Submit the dump to your HP support representative.

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122         MESSAGE     You can't reset your own SIC. Please run TermDSM from another
                        SIC or DTC, or from the console. (TDSM 122)

            CAUSE       Your own session is on this SIC (serial interface card).  If you
                        wish to reset a SIC, you cannot be logged onto that card; the
                        operation will abort your session and you will be unable to
                        obtain the results.

            ACTION      Move to a port on a different DTC or SIC, or to the system
                        console, to run TermDSM.

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170         MESSAGE     The Distributed Terminal Subsystem software does not exist.
                        Please verify that the NMCONFIG.PUB.SYS file is correct and
                        validated, and the system has booted up without errors. This
                        situation prevents TermDSM from continuing. (TDSM 170)

            CAUSE       The NMCONFIG.PUB.SYS file does not exist, or has no DTCs
                        configured.

            ACTION      Check the NMCONFIG.PUB.SYS file for proper DTC and terminal
                        configurations (using NMMGR), then shutdown and restart the
                        system.

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200         MESSAGE     DTC and mainframe software versions are incompatible. (TDSM 200)
            CAUSE       Incompatibilities were found between subsystem software on the
                        HP 3000 and subsystem software on the DTC.

            ACTION      Contact your HP support representative to check the DTCM and
                        download file versions with NMMAINT. If this is not the problem,
                        the cause is an internal error.

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201         MESSAGE     Bad message length. (TDSM 201)

            CAUSE       Internal error.

            ACTION      Contact your HP support representative.

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203         MESSAGE     Invalid operation. (TDSM 203)

            CAUSE       Internal error.

            ACTION      Contact your HP support representative.

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204         MESSAGE     Request not supported. (TDSM 204)

            CAUSE       Internal error.

            ACTION      Contact your HP support representative.

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205         MESSAGE     Sub request not supported. (TDSM 205)

            CAUSE       Internal error.

            ACTION      Contact your HP support representative.

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206         MESSAGE     Entity not supported. (TDSM 206)

            CAUSE       Internal error.

            ACTION      Contact your HP support representative.

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207         MESSAGE     No such entity. (TDSM 207)

            CAUSE       Internal error.

            ACTION      Contact your HP support representative.

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208         MESSAGE     No LABELM2 for entity. (TDSM 208)

            CAUSE       Internal error.
            ACTION      Contact your HP support representative.

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213         MESSAGE     The DTC reported an error or failure. (TDSM 213)

            CAUSE       Internal error.

            ACTION      Contact your HP support representative.

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218         MESSAGE     End of Record received. Time = xx msec. (TDSM 218)

            CAUSE       Probable hardware failure.

            ACTION      Contact you HP support representative.  You can obtain
                        additional information by running the card selftest (through the
                        SIC subcommand of the TermDSM RESET command), the DTC selftest,
                        and the DTC offline diagnostics.

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219         MESSAGE     Too many characters came back. Time = xx msec. (TDSM 219)

            CAUSE       More characters were returned than were sent.  Someone might
                        have pressed a key on the terminal under test, if this was a
                        terminal loopback.  Probable hardware failure.

            ACTION      Contact you HP support representative.  You can obtain
                        additional information by running the card selftest (through the
                        SIC subcommand of the TermDSM RESET command), the DTC selftest,
                        and the DTC offline diagnostics.

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220         MESSAGE     Parity error. Time = xx msec. (TDSM 220)

            CAUSE       Probable hardware failure.

            ACTION      Contact you HP support representative.  You can obtain
                        additional information by running the card selftest (through the
                        SIC subcommand of the TermDSM RESET command), the DTC selftest,
                        and the DTC offline diagnostics.

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221         MESSAGE     Hardware receive overrun. Time = xx msec. (TDSM 221)

            CAUSE       Probable hardware failure.

            ACTION      Contact you HP support representative.  You can obtain
                        additional information by running the card selftest (through the
                        SIC subcommand of the TermDSM RESET command), the DTC selftest,
                        and the DTC offline diagnostics.

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222         MESSAGE     Framing error. Time = xx msec. (TDSM 222)

            CAUSE       Probable hardware failure.

            ACTION      Contact you HP support representative.  You can obtain
                        additional information by running the card selftest (through the
                        SIC subcommand of the TermDSM RESET command), the DTC selftest,
                        and the DTC offline diagnostics.

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223         MESSAGE     SIC Buffer overflow. Time = xx msec. (TDSM 223)

            CAUSE       Internal error.

            ACTION      Contact you HP support representative.

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226         MESSAGE     No record separator in Vplus. Time = xx msec. (TDSM 226)

            CAUSE       Probable hardware failure.

            ACTION      Contact you HP support representative.  You can obtain
                        additional information by running the card selftest (through the
                        SIC subcommand of the TermDSM RESET command), the DTC selftest,
                        and the DTC offline diagnostics.

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229         MESSAGE     Read timeout (no data came back). Time = xx msec. If external
                        loopback, check loopback hood. If terminal loopback, check
                        connections, terminal configuration, etc. (TDSM 229)

            CAUSE       No or too few characters came back from the loopback.

            ACTION      If this is an internal loopback, this indicates a hardware
                        problem.  Contact your HP support representative.  You can
                        obtain additional information by running the card selftest
                        (through the SIC subcommand of the TermDSM RESET command), the
                        DTC selftest, and the DTC offline diagnostics.  If this is an
                        external loopback, check the loopback hood to verify that it is
                        securely connected and on the correct port.  If this is a
                        terminal loopback, verify that a supported, powered on terminal
                        is securely connected to the proper port.  Check baud rate,
                        parity, etc.  Note that the terminal configuration must match
                        the configuration file, not the state the terminal was in when
                        it was last used.  If this does not help, run internal, then
                        external loopback to discriminate between a DTC problem and a
                        terminal/cabling problem.

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230         MESSAGE     Alternate end-of-record received. Time = xx msec. (TDSM 230)

            CAUSE       Probable hardware failure.
            ACTION      Contact your HP support representative.  You can obtain
                        additional information by running the card selftest (through the
                        SIC subcommand of the TermDSM RESET command), the DTC selftest,
                        and the DTC offline diagnostics.

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231         MESSAGE     Subsystem break. Time = xx msec. (TDSM 231)

            CAUSE       Probable hardware failure.

            ACTION      Contact you HP support representative.  You can obtain
                        additional information by running the card selftest (through the
                        SIC subcommand of the TermDSM RESET command), the DTC selftest,
                        and the DTC offline diagnostics.

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232         MESSAGE     No modem was connected during the operation. Time = xx msec.
                        (TDSM 232)

            CAUSE       During the test, the modem on that port was disconnected.

            ACTION      Reconnect the modem and try the test again.  If the failure
                        continues, or if there was no modem in use on that port, there
                        is a probable hardware failure.  Contact your HP support
                        representative.  You can obtain additional information by
                        running the card selftest (through the SIC subcommand of the
                        TermDSM RESET command), the DTC selftest, and the DTC offline
                        diagnostics.

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234         MESSAGE     Console attention. Time = xx msec. (TDSM 234)

            CAUSE       Probable hardware failure.

            ACTION      Contact your HP support representative.  You can obtain
                        additional information by running the card selftest (through the
                        SIC subcommand of the TermDSM RESET command), the DTC selftest,
                        and the DTC offline diagnostics.

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235         MESSAGE     Operation aborted. (TDSM 235)

            CAUSE       The operation was aborted by the DTC. Possibly, the download
                        file is invalid.

            ACTION      Verify the version and integrity of the download file.  Contact
                        your HP support representative.  You can obtain additional
                        information by running the DTC selftest DTC selftest or the DTC
                        offline diagnostic.

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236         MESSAGE     End of dump file encountered. (TDSM 236)

            CAUSE       The end of the DTC upload (dump) file was encountered when there
                        was still more information to write.
            ACTION      Verify that there is sufficient disc space (approx.  2200
                        sectors are required).  Otherwise, contact your HP support
                        representative.

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238         MESSAGE     Security invalid. (TDSM 238)

            CAUSE       Internal error.

            ACTION      Contact your HP support representative.

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239         MESSAGE     Bad packet. (TDSM 239)

            CAUSE       Internal error.

            ACTION      Contact your HP support representative.

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240         MESSAGE     During a DTC reset/dump request from the mainframe. (TDSM 240)

            CAUSE       Informational message which can be printed after an error
                        message.  It describes in which phase of an operation the error
                        occurred.

            ACTION      Refer to the cause and action descriptions for the actual error
                        message preceding message 240.

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241         MESSAGE     During the DTC download operation. (TDSM 241)

            CAUSE       Informational message which may be printed after an error
                        message.  It describes in which phase of an operation the error
                        occurred.

            ACTION      Refer to the cause and action descriptions for the actual error
                        message preceding message 241.

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242         MESSAGE     During a DTC upload (dump) operation. (TDSM 242)

            CAUSE       Informational message which may be printed after an error
                        message.  It describes in which phase of an operation the error
                        occurred.

            ACTION      Refer to the cause and action descriptions for the actual error
                        message preceding message 242.

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243         MESSAGE     Bad parameter from TermDSM. (TDSM 243)
            CAUSE       Internal error.

            ACTION      Contact your HP support representative.

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244         MESSAGE     Timeout waiting for the DTC to respond. The DTC may be powered
                        off, malfunctioning, or misconfigured. (TDSM 244)

            CAUSE       The TermDSM command resulted in an instruction being sent to a
                        DTC, and the DTC did not respond.

            ACTION      Note that the DTC list printed by TermDSM is only a list of the
                        DTCs configured, not a list of installed, powered on, and
                        working DTCs.  If the DTC in question was working, and no
                        changes were made to the configuration file, ensure that the DTC
                        is powered on.  If so, this error indicates a probable hardware
                        error.  Contact your HP support representative.  If this is a
                        new installation or DTC, which has never been run before, the
                        above comments can still apply.  However, if the configuration
                        is incorrect, a functional DTC might still not respond.  Check
                        the configuration file, power to the DTC, connections, etc.  If
                        problems persist, contact your HP support representative.  This
                        error can also be the result of a LAN problem.  If other DTC(s)
                        are working on the same LAN, the problem is probably related to
                        the DTC or its configuration.  If there is only one DTC, or
                        other DTCs on the same LAN are unresponsive, then the LAN
                        hardware or software might be at fault.  The LAN diagnostic
                        LANDAD can be run to investigate LAN problems.

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245         MESSAGE     Write to IEEE 802.3 DAM failed. (TDSM 245)

            CAUSE       Internal error.

            ACTION      Contact your HP support representative.

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247         MESSAGE     Bad Network Management packet received from DTC. (TDSM 247)

            CAUSE       Internal error.

            ACTION      Contact your HP support representative.

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248         MESSAGE     The DTC requested to be downloaded during the operation. (TDSM
                        248)

            CAUSE       The DTC was trying to power up at the same time you were trying
                        to access it.

            ACTION      Wait for the download, or upload/download, to complete (as shown
                        by the console messages).  Verify then that the DTC is
                        operational.  If not, contact your HP support representative.
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249         MESSAGE     The DTC requested that it be dumped during the operation. (TDSM
                        249)

            CAUSE       The DTC detected an internal error at the same time you were
                        trying to access it through TermDSM.

            ACTION      Wait for the download, or upload/download, to complete (as shown
                        by the console messages).  Then verify if the DTC is
                        operational.  If not, contact your HP support representative.

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250         MESSAGE     DTC and mainframe software versions are incompatible. (TDSM 250)

            CAUSE       Incompatibilities were found between subsystem software on the
                        HP 3000 and subsystem software on the DTC.

            ACTION      Contact your HP support representative.

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251         MESSAGE     Bad RMP packet received from DTC. (TDSM 251)

            CAUSE       Internal error.

            ACTION      Contact your HP support representative.

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252         MESSAGE     Could not open the download or dump file. (TDSM 252)

            CAUSE       Files pertaining to this operation cannot be accessed.

            CAUSE       If this is a dump, verify that sufficient disc space exists to
                        create the dump file.  Approximately 2200 sectors of disc space
                        is required.  If enough disc space is available (or if you were
                        not trying to perform a dump operation), contact your HP support
                        representative.

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253         MESSAGE     Unable to get a system timer. (TDSM 253)

            CAUSE       Internal error.

            ACTION      Contact your HP support representative.

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254         MESSAGE     Software bug encountered. (TDSM 254)

            CAUSE       Internal error.

            ACTION      Contact your HP support representative.

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255         MESSAGE     Dump overflow: DTC sent more data than expected. (TDSM 255)

            CAUSE       Internal error.
            ACTION      Contact your HP support representative.

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256         MESSAGE     MPE/XL create object failed. (TDSM 256)

            CAUSE       Internal error.

            ACTION      Contact your HP support representative.

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257         MESSAGE     Unknown internal error. (TDSM 257)

            CAUSE       Internal error.

            ACTION      Contact your HP support representative.

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258         MESSAGE     Application request timeout occurred. (TDSM 258) This means two
                        users of TermDSM were directing TermDSM commands to the same DTC
                        at the same time, and the other TermDSM user answered "yes" to
                        the override question (see TermDSM message 35). Other error
                        messages are likely to be printed also, because your operations
                        were interrupted.  These error messages should be ignored. There
                        is nothing wrong with multiple users of TermDSM running at the
                        same time, as long as they do not try to direct commands to the
                        same DTC at the same time. The message and interlock system of
                        message 35 was designed to prevent this conflict.

            CAUSE       Internal error.

            ACTION      Contact your HP support representative.

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259         MESSAGE     DTC not opened by this TermDSM. Possibly your TermDSM was
                        overridden by another TermDSM. (TDSM 259)

            CAUSE       Another user of TermDSM has explicitly overridden your use of
                        TermDSM.

            ACTION      Locate and coordinate users of TermDSM. This means two users of
                        TermDSM were directing TermDSM commands to the same DTC at the
                        same time, and the other TermDSM user answered "yes" to the
                        override question (see TermDSM message 35).  Other error
                        messages are likely to be printed.  These error messages should
                        be ignored.  There is nothing wrong with multiple users of
                        TermDSM running at the same time, as long as they do not try to
                        direct commands to the same DTC at the same time.  The message
                        and interlock system of message 35 was designed to prevent this
                        conflict.

----------------------------------------------------------------------------------------

260         MESSAGE     Bad NMP error code received. (TDSM 260)
            CAUSE       Unknown error reported by the Distributed Terminal Subsystem to
                        TermDSM.

            ACTION      Contact your HP support representative.

----------------------------------------------------------------------------------------

261         MESSAGE     Bad RMP error code received. (TDSM 261)

            CAUSE       Unknown error reported by the Distributed Terminal Subsystem to
                        TermDSM.

            ACTION      Contact your HP support representative.

----------------------------------------------------------------------------------------

262         MESSAGE     The DTC subsystem has reported that an error was detected. (TDSM
                        262)

            CAUSE       This is the standard message that precedes specific error
                        messages.

            ACTION      Follow the instructions for the error message that follows this
                        message.

----------------------------------------------------------------------------------------

263         MESSAGE     An error of unknown type was reported by the DTS subsystem.
                        (TDSM 263)

            CAUSE       An error unknown to TermDSM was reported by the Distributed
                        Terminal Subsystem.

            ACTION      Contact your HP support representative.

----------------------------------------------------------------------------------------

264         MESSAGE     The DTC reported an unknown status as a result of the loopback.
                        Time taken=xx. (TDSM 264)

            CAUSE       An error unknown to TermDSM was reported by the Distributed
                        Terminal Subsystem.

            ACTION      Contact your HP support representative.  You can obtain
                        additional information by running the card selftest (through the
                        SIC subcommand of the TermDSM RESET command), the DTC selftest,
                        and the DTC offline diagnostics.

----------------------------------------------------------------------------------------

270         MESSAGE     The port is malfunctioning, or not present on that SIC. Modem
                        SICs have ports zero to five, and all other SICs have ports zero
                        to seven. (TDSM 270)

            CAUSE       The DTC has reported that the port in question is bad or does
                        not exist.
            ACTION      Note the range of ports in the error message.  If you are
                        specified a port that does not exist, verify the information to
                        determine the correct port.  For reset and dump, you can specify
                        an ldev number instead of the port to do the operation.  If the
                        port does exist, a hardware failure has probably occurred.
                        Contact you HP support representative.  You can obtain
                        additional information by running the card selftest (through the
                        SIC subcommand of the TermDSM RESET command), the DTC selftest,
                        and the DTC offline diagnostics.

----------------------------------------------------------------------------------------

271         MESSAGE     That SIC is malfunctioning, or not installed. TermDSM can not
                        always tell the difference between "not installed" and a serious
                        malfunction. (TDSM 271)

            CAUSE       Possible hardware problem or no card is installed in that slot.

            ACTION      Doublecheck that the SIC number you specified is correct.  If it
                        is, it is likely that the SIC is defective.  Contact you HP
                        support representative.  You can obtain additional information
                        by running the card selftest (through the SIC subcommand of the
                        TermDSM RESET command), the DTC selftest, and the DTC offline
                        diagnostics.

----------------------------------------------------------------------------------------

272         MESSAGE     The operation was aborted because it was reset. (TDSM 272)

            CAUSE       Another TermDSM user reset the operation while in progress.

            ACTION      See message 246 for a discussion of multiple TermDSM operations
                        directed against the same DTC.

----------------------------------------------------------------------------------------

273         MESSAGE     The modem on that port disconnected. (TDSM 273)

            CAUSE       The modem on that port was disconnected during the operation.

            ACTION      Reconnect the modem and enter the command again.  If there was
                        no modem, then this is an internal problem.  Contact you HP
                        support representative.  You can obtain additional information
                        by running the card selftest (through the SIC subcommand of the
                        TermDSM RESET command), the DTC selftest, and the DTC offline
                        diagnostics.

----------------------------------------------------------------------------------------

274         MESSAGE     The DTC reported that an unexpected event occurred. (TDSM 274)

            CAUSE       A user on that terminal might have entered CTRL-Y or pressed
                        Break.

            ACTION      Try the operation again without touching the keys on the
                        terminal under test.  If the is no change, an internal error or
                        hardware failure is indicated.  Contact your HP support
                        representative.  You can obtain additional information by
                        running the card selftest (through the SIC subcommand of the
                        TermDSM RESET command), the DTC selftest, and the DTC offline
                        diagnostics.

----------------------------------------------------------------------------------------

275         MESSAGE     The loopback is too long. (TDSM 275)

            CAUSE       Internal error.

            ACTION      Contact your HP support representative.

----------------------------------------------------------------------------------------

280         MESSAGE     Dump failed. Open of DTCM failed, or DTC owned and not
                        overridden (TDSM 280)

            CAUSE       This message is written to dump files, and never appears as an
                        error message to a user terminal.  If the user was informed the
                        DTC was in use by another TermDSM (see message 35), and the
                        second user chose NOT to override, then this message is normal
                        and is not cause for alarm.  Otherwise, it is indicative of an
                        internal error.

            ACTION      If the problem persists, take another dump.  If you are sure
                        another user was not involved, contact your HP support
                        representative.

----------------------------------------------------------------------------------------

281         MESSAGE     Dump failed: Send or Receive of dump request failed. (TDSM 281)

            CAUSE       An internal error.  This message is written to dump files and
                        never appears as an error message to a user.

            ACTION      Contact your HP support representative.

----------------------------------------------------------------------------------------

282         MESSAGE     Dump failed: Bad function in internal error reply to dump
                        request.(TDSM 282)

            CAUSE       An internal error.  This message is written to dump files and
                        never appears as an error message to a user.

            ACTION      Contact your HP support representative.

----------------------------------------------------------------------------------------

283         MESSAGE     Dump failed. Bad reply (llio) status from DTCM. (TDSM 283)

            CAUSE       Internal error.

            ACTION      Contact your HP support representative.

----------------------------------------------------------------------------------------

290         MESSAGE     Sorry, TermDSM does not provide services for the console. (TDSM
                        290)
            CAUSE       The user entered the ldev number of the physical console for a
                        reset or dump.  TermDSM cannot act upon the physical console
                        port because it is not on the DTC. TermDSM can only operate on
                        ldev numbers and ports that are on the DTC. Note:  The
                        discussion here is for the physical console, not a terminal
                        which has taken control of the logical console via the CONSOLE
                        command.

            ACTION      Contact your HP support representative.

----------------------------------------------------------------------------------------

300         MESSAGE     IPC message received in wrong subque. (TDSM 300)

            CAUSE       Internal error.

            ACTION      Contact your HP support representative.

----------------------------------------------------------------------------------------

301         MESSAGE     DTCM port data area not initialized. (TDSM 301)

            CAUSE       Internal error.

            ACTION      Contact your HP support representative.

----------------------------------------------------------------------------------------

302         MESSAGE     Bad machine type found in RMP packet. (TDSM 302)

            CAUSE       Internal error.

            ACTION      Contact your HP support representative.

----------------------------------------------------------------------------------------

303         MESSAGE     Non supported download file type found in RMP packet. (TDSM 303)

            CAUSE       Internal error.

            ACTION      Contact your HP support representative.

----------------------------------------------------------------------------------------

304         MESSAGE     Bad source IEEE 802.3 address found in RMP packet. (TDSM 304)

            CAUSE       Internal error.

            ACTION      Contact your HP support representative.

----------------------------------------------------------------------------------------

305         MESSAGE     Bad session ID found in RMP packet. (TDSM 305)

            CAUSE       Internal error.

            ACTION      Contact your HP support representative.

----------------------------------------------------------------------------------------

306         MESSAGE     Bad path id received from NDM. (TDSM 306)
            CAUSE       Internal error.

            ACTION      Contact your HP support representative.

----------------------------------------------------------------------------------------

307         MESSAGE     Boot (download) complete message received before expected. (TDSM
                        307)

            CAUSE       It has finished the download of its operating firmware before
                        the DTCM expected it.

            ACTION      Look on the console for a "boot complete" message.  Otherwise,
                        enter the command again.  If the problem persists, contact your
                        HP support representative.

----------------------------------------------------------------------------------------

308         MESSAGE     IO-get-frame failed. (TDSM 308)

            CAUSE       Internal error.

            ACTION      Contact your HP support representative.

----------------------------------------------------------------------------------------

309         MESSAGE     Unimplemented action called. (TDSM 309)

            CAUSE       Internal error.

            ACTION      Contact your HP support representative.

----------------------------------------------------------------------------------------

310         MESSAGE     Bad download file type. (TDSM 310)

            CAUSE       Possible corrupt download file.

            ACTION      Contact your HP support representative.

----------------------------------------------------------------------------------------

311         MESSAGE     Bad reply from memory manager for Aux data area. (TDSM 311)

            CAUSE       Internal error.

            ACTION      Contact your HP support representative.

----------------------------------------------------------------------------------------

312         MESSAGE     DCC sent bad reply in response to config. data request. (TDSM
                        312)

            CAUSE       Internal error.

            ACTION      Contact your HP support representative.

----------------------------------------------------------------------------------------

313         MESSAGE     DTC did not request the configuration to be download. (TDSM 313)
            CAUSE       After a download, the DTC did not request its configuration.

            ACTION      Look at the console for a message saying "configuration
                        complete".  Otherwise, enter the command again.  If the problem
                        persists, contact your HP support representative.

----------------------------------------------------------------------------------------

314         MESSAGE     DCC did not reply to configuration data request. (TDSM 314)

            CAUSE       Internal error.

            ACTION      Contact your HP support representative.

----------------------------------------------------------------------------------------

315         MESSAGE     Unexpected RMP packet received. (TDSM 315)

            CAUSE       Internal error.

            ACTION      Contact your HP support representative.

----------------------------------------------------------------------------------------

316         MESSAGE     DTC unexpectedly requested configuration information to be
                        downloaded. (TDSM 316)

            CAUSE       The DTC requested its configuration information at a time the
                        DTCM did not expect it.

            ACTION      Monitor the console for messages saying the configuration is
                        complete.  Otherwise, enter the command again.  If the problem
                        persists, contact your HP support representative.



MPE/iX 5.0 Documentation