# Lessons Learned Post Implementation Issues

- ## Align optimization projects with specific organizational objectives & issues

- ## Ensure adequate support exists for all multi-site configurations

  - Continued Sponsoring Body Involvement Essential

- ## Track user calls & link to common issues log

  - Concentrate on Getting Key Users Out of Help Desk Role

- ## Develop key user farm system

  - Work on developing new key users to provide on-going system support

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