## Using the Web to Empower IT
"Creating a Vision for Your Company's Future"

### Paul Sita

Perfect Software Solutions, Inc.
200 Old Country Road
Mineola, New York 11501
Phone: (516) 741-1210
Fax: (516) 741-1678
E-mail: pauls@persoft.com

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### Table of Contents Using the Web to Empower IT Agenda The Traditional Role of IT The Changing Role of IT Through Major Shifts in Computing How is the Web Changing Computing? What are the Technologies? Current Perceptions: The Internet is Just Thin Client/Server - Isn’t It? What’s Wrong with this View? Why is the Internet Fundamentally Different? What’s the End Result? The New Paradigm Challenging Business Assumptions IT’s New Role Shaping the Organization of the Future Who Can Do This? Risks from a Too-Traditional IT Organization What Should You Do? What Should You Do - Practical Suggestions Where to Start - Approach The Best Projects - Customer Service The Best Projects - Internal Processes Examples of the Empowered IT Model Summary