# ERP Implementation Process

ERP & Platform

selection

Business Process

Re-engineering

Customizing, Testing,

Training

Go Live

Add’l Phases

Ongoing

Operations

Go Live Phase 1

Study & Evaluation Phase

- Team Formation

- Analyze Current System

- Identify Critical information elements

- Search for a solution

Design Phase

- Adjust team composition

- Set up technical training

- Analyze ERP system - what fits w/out change

- Define customizations needed

Implementation Phase

- Custom Code Development

- Define setup, verification and acceptance tests

- Monitor operations, analyze resources

- Define cutover plan and parallel operation issues

- User training & Support in place

Go Live

Phase 1

- Execute defined best practices for operations management

- Monitor application for problems & anticipate growth needs

- User Support issues - Security & handling user problems

Ongoing

Operations

- Ongoing maintenance(database, system, application & network)

- Monitor performance & service levels

- Prepare and test for upgrades

- Continue user training

12 to 18 months

15 to 20 years

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