## Application Management with HP OpenView IT/Operations

### Peter Adams

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### Table of Contents Application Management with HP OpenView IT/Operations HP OpenView IT/Operations and the OpenView Application Management Strategy HP OpenView IT/Operations within the IT Service Management Reference Model IT/Operations Architecture HP OpenView IT/Operations Workflow HP OpenView SMART Plug-Ins What Aspects of Application Managementare Covered by SPI’s? Current Application Management Products for HP OpenView IT/Operations Special Requirements of Operating Application-Centered Services Application Management Expertise within HP OpenView IT/Operations (1) Application Management Expertise within HP OpenView IT/Operations (2) How HP OpenView IT/Operations Addresses Split of Responsibilities Monitoring Functionality Example: SMART Plug-In for BAAN IV Event Correlation for Application Management Why Integrated Management Solutions? HP OpenView IT/Operations within the OpenView Application Management Strategy Questions