# Extranets Deliver...

Increased

Revenues

Improved

Customer

Satisfaction

Reduced

Costs

- Multiple “touch” points with the customer

- Improved customer access to support, information

- Creation of communities of interest

- Customized one-to-one profile

driven marketing

- Awareness and advertising

- Selling cost efficiencies

- Order status and tracking

- Pre & post sales support

- Technical support and service

- Revenue shift and lift

- Expanded market coverage

- Key account coverage and penetration

- E-Commerce capabilities

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