# Selecting the Right Approach

- Continued single vendor

- Tight integration

- Out-of-the box capability

It is important to understand capabilities and limitations of web-extended solutions...

- Self-service capability?

- Back-office focus

- Componentization and openness?

Customer

Customer’sCustomer

Deliver

Make

Source

Source

(internal or external)

(internal or external)

Enterprise

Plan

Supplier

Make

Deliver

Source

Deliver

Source

Make

Deliver

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