# Building a Better Process
On the Exciting Road to Component-Ware

- Shipping Accuracy
  - Missed Dates
  - Cancelled Shipments
  - Wrong Locations
  - Impact on Turns
  - Forecast Accuracy

- Billing Accuracy
  - Pricing Errors
  - Overpayments
  - Non-Standard Terms
  - Collection Activity

- Commercial Terms
  - Changes to Standard
  - Non-value added activities
  - Measurement Agreement

- Sales Agreements
  - Order Frequency
  - Order Fill
  - Lost Demand
  - Order Size, Pricing
  - Product Quality

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