# Why do ERP Customers need External Management Tools?

- ## Extend or add new functionality

  - Reduce the complexity, cost and duplication of common functions in the enterprise
    - (I.e. Scheduling, Security, Help Desk)
  - Enhance functionality of native ERP tools and functions for large production systems

- ## Automate Operations

  - Automate routine tasks, processes, and procedures
  - Reduce manpower workload

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