The Comments & Observationsof a Few Long-time Users
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Alfredo Rego |
Those of you who know Adager are well aware that we treasure
excellence. It is part of what we do. It is part of the "Adager Way."
We also want it to be very much part of the way that we run our business.
Thus, when we find a solution like QueryCalc, we want the world to know
about it. To that end, a little while ago, without first asking
permission from AICS, we created a full-color Adager advertisement about
QueryCalc that we ran in several of the HP3000 trade publications,
simply to express our joy with QueryCalc. You can still see a copy of
that ad on Adager's
web site in either
HTML
format or the way that it originally appeared, in Adobe Acrobat's much
richer PDF
format.
When you get a fax from Adager now, it is created on the HP3000, in
QueryCalc. When you get an Adager update tape, all of the personalized
material in the package is created in QueryCalc. Even the UPS label,
with its Adager logo and bar codes, is created in QueryCalc
automatically on the HP3000.
Rene Woc, Adager's General Manager, tells me that what he likes most
about QueryCalc is the part that you don't immediately see when you
first begin to use the product: the business model that underlies the
design of QueryCalc.
You quickly forget that QueryCalc is a report writer. As you begin to
integrate QueryCalc into your operation, it becomes part of the way by
which you conduct your business. QueryCalc has allowed us to automate
operations which were not possible with previous products, and its
modular approach made it possible to integrate QC into our existing
operations on a step-by-step basis, freeing our staff to perform
additional activities.
QueryCalc's PostScript output option has also allowed us to
significantly cut our pre-printed materials cost and has simplified our
pre-printed forms requirements. Yet for all of its power, QueryCalc uses
very little in terms of HP3000 resources.
But the greatest value has been QueryCalc's support. It has always been
just a dial tone away. We've found QC's support to be very willing to go
in-depth into the application flow and implementation. We've gotten our
support calls answered no matter the day of the week or time of the day.
As I write these notes I realize once more how much QueryCalchas helped
us improve our business operation. Mil gracias.
 |
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